BTEC Contemporary Hospitality Industry

Table of Content

Page
1. Introduction- The Contemporary Hospitality Industry
1.1 Define and explain the term “hospitality industry”. ----------------------------- 1
1.2 Roles, background and development of hospitality industry. ------------------- 1

2. Understand staffing in hospitality industry
2.1 Management hierarchy and reporting system of hospitality industry----------- 2-3
2.2 Function and roles between front office and back office operations-------------
2.3 Application requirements and criteria for positions in managerial and operational level -------------------------------------------------------------------

3. Understand recent developments affecting hospitality
3.1 Application of Operational strategies in management ------------------------------
3.2 Reasons for organizations further develop and become important trends--------

4. Recommendation: potential trends and development in hospitality
4.1 Appraise current hospitality operating environment and factors implicate and affect mode of operations of the industry -----------------------------
4.2 Existing problems hospitality industry and Suggestions to overcome the problems ------------------------------------------------
5. Conclusion

6. Reference

7. Appendices

1. Introduction- The Contemporary Hospitality Industry
1.1
TALK ABOUT THE DEFINITION OF HOSPITALITY INDUSTRY FIRST!!!

Franchise

Managed by a renowned hotel management

There are several types of hotel in Hong Kong, which include commercial hotel, resort hotel, business hotel, boutique hotel, conference hotel, etc. In which, they can divided into three levels of service. I will show you more information in the below table.

Type of hotel
Facilities
Characteristics
Example
Full-service
Airport hotel
Downtown hotel

Semi-service

Limited service

1.2
Title
Roles

All operation staffs in