Preview

Conflict between Staff and Line Managerial Officers

Powerful Essays
Open Document
Open Document
1481 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Conflict between Staff and Line Managerial Officers
Introduction

The article "Conflict between staff and line managerial officers" from Melville Dalton describes the situation of staff organizations in the 1950s. In this time staff organizations are relatively new and were "a response to many complex interrelated forces" . The goal in demanding specialists in form of "staff people" was to create higher production and more efficiency. This introduction of a new organizational structure is related to some problems which occur. The following questions treat these staff-line tensions.

Analyse the organizational conditions of the two groups?

General Relation Line-Staff Officers

The new structure based on experts in form of staff specialists and traditional line officers. The line officers are busy administrators which are responsible for parts of the existing organization and production. They have authority over the production process. The staff specialists are experts in their fields and have no direct authority over the production or people working there. Some staff specialists have subordinates. The Role of staff specialists is to support and advise line managers and administrators. The support comprises the usage of specialized knowledge to increase production and efficiency.

Formal Structure of Staff and Line Organization.

The hierarchy of line and staff organizations differs in our example plants. While the staff members have only three to five levels of authority, had the line organization five to ten. This had the result that staff members have fewer possible positions for exercise of authority into which they can move. Other consequences of these hierarchies were:

*an increase of personnel in the staff to enlarge authority,

*a faster and disproportional growing of staff groups,

*a trend to higher personal movement from staff to line,

to increase authority and with this prestige and personal income.

Promotion of Staff Officers

The promotion of a staff officer depends on the approval of a top line

You May Also Find These Documents Helpful

  • Best Essays

    Qantas International

    • 2259 Words
    • 10 Pages

    Phillips, J. M. And S. M. Gully. 2009. Strategic Staffing. New Jersey: Pearson Prentice Hall.…

    • 2259 Words
    • 10 Pages
    Best Essays
  • Better Essays

    This position is in charge of supervising the employees in their department and setting goals in sales. Based on projections they must create and set goals laid out within their departments. To help reach the departments’ goals, each employee is trained to become expert in his or her position. For example the employees in meat and fish include butchers who are knowledgeable of the different kinds of meats and the type of cuts require for each type of meats (Apollo Group, 2007). Without the experts in the field the department would not provide the finest selection helping them reach their goals.…

    • 1935 Words
    • 8 Pages
    Better Essays
  • Better Essays

    Usps Business Practices

    • 1533 Words
    • 7 Pages

    Juneja, Himanshu (2008). The staffing function. The Management Study Guide. Retrieved February 5, 2012, from http://www.managementstudyguide.com/staffing-function.htm…

    • 1533 Words
    • 7 Pages
    Better Essays
  • Good Essays

    References: Heneman, G.H., & Judge, A.T. (2009). Staffing Organizations (6th ed.). Retrieved from The University of Phoenix eBook Collection database.…

    • 869 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    › › › › › › Job specialization Departmentalization Span of control Chain of Command (c.f. hierarchy) Line functions and staff functions (front office/back office) Power and authority…

    • 599 Words
    • 3 Pages
    Powerful Essays
  • Best Essays

    References: Heneman, H. G. (2009). Staffing organizations (6th ed.). Middleton, WI: Mendota House, McGraw-Hill Irwin.…

    • 2236 Words
    • 9 Pages
    Best Essays
  • Powerful Essays

    Turnover at Walgreens

    • 1593 Words
    • 7 Pages

    The subject organization has each of its corporate department divided in sections headed by leaders, with each of them dealing with all aspects of operations conducted by the organization, a structure adopted in order to enhance efficiently and performance. The only concern therefore for management will be to pay close attention to time management and deadlines departments will have to meet. This situation led to an intense competition and rivalry among departments and sections because of workloads that keep increasing. A situation that was exacerbated by the hiring department to center its strategy on college graduates and new employees who mostly, once the 90 days probation period passed, used the organization to gain the necessary experiences to get better job; leaving the organization with cut in its workforce, employees that are more concerned about their next best job when they leave rather than building team cohesion and camaraderie, and high turnover rate.…

    • 1593 Words
    • 7 Pages
    Powerful Essays
  • Powerful Essays

    Tanglewood Casebook

    • 19437 Words
    • 78 Pages

    Many of the most important lessons in business education involve learning how to place academic concepts in a work setting. For applied topics, like staffing, learning how concepts are applied in the world of work also allow us see how the course is relevant to our own lives. The use of these cases will serve as a bridge between the major themes in the textbook Staffing Organizations and the problems faced by managers on a daily basis.…

    • 19437 Words
    • 78 Pages
    Powerful Essays
  • Best Essays

    Developing Self and Others

    • 2909 Words
    • 12 Pages

    Torrington, D., and Hall, L., 1987 Personnel a New Approach to Management. International: Prentice hall UK…

    • 2909 Words
    • 12 Pages
    Best Essays
  • Good Essays

    Ups Leadership

    • 872 Words
    • 4 Pages

    The case study focuses on one of the strategies which UPS employed to surpass its…

    • 872 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Quiz 8

    • 439 Words
    • 3 Pages

    Mallory wants to open a retail bakery and imagines that she will employ a staff of about 10 people including bakers and clerks. Mallory should attempt to create a tall rather than a flat organization.…

    • 439 Words
    • 3 Pages
    Satisfactory Essays
  • Better Essays

    A line manager directs the work of employees and makes sure decisions without consulting anyone. On the other hand, Senior Managers give the managers the authority to advise other managers or employees. They create staff authority functions to support, assist, advice, and to reduce some of the informational burdens that the line managers have. Line managers in many organizations also carry out activities that have traditionally fallen within the remit of HR such as providing coaching and guidance, undertaking performance appraisals and dealing with discipline and grievances. They also often carry out tasks such as recruitment and selection or pastoral care in conjunction with HR. Staff managers assist and advice line managers in accomplishing their basic goals. They do, however, need to work in partnership with each other to be successful. Line Managers have a huge part to play within the organization, ensuring that their department conforms to the overall objectives of the organization. Therefore, Line Managers could be looked at as the individuals within the organization who are required to be in agreement with the details of the job summary forms completed by its staff, which is discussed between the line managers, human resource managers and the staff. Also, use one 's detailed understanding of the jobs to check that they are portrayed reasonably and correctly, check that all staff have included all the pertinent requirements of their job, monitor absenteeism and time keeping. They also handle any conflicts within the department which may arise so that the source of the problem is dealt with immediately…

    • 1140 Words
    • 4 Pages
    Better Essays
  • Better Essays

    Strategic Staffing

    • 2790 Words
    • 12 Pages

    The main goal of this paper is to create an example original Strategic Staffing Handbook that contains many of the vital tools used in the staffing process. It is the policy of EMT Crafts that this Strategic Staffing Handbook should be used as a plan of the basic personnel policies, practices, and procedures for the company. This Staffing Handbook includes definition of strategic staffing, description of the job analysis process, approach to posting a position and the related rationale for taking that approach, layout the interview process, and approach to pre-employment testing and assessment.…

    • 2790 Words
    • 12 Pages
    Better Essays
  • Powerful Essays

    Social media recruiting promotes the implementation of technology for employees to be granted the opportunity to find out information pertaining to a potential candidate via social media network sites. The World Wide Web is an interconnected network of experienced professionals from various locations throughout the world, and allows a way to scout qualified…

    • 3678 Words
    • 9 Pages
    Powerful Essays
  • Better Essays

    Organisations, like people and societies, have their own “culture” which mostly involves division of labour and a certain managerial style. Hierarchical positions exist in an organisational structure mainly to exercise control over the employees by obtaining maximum output from workers in terms of production. According to this chapter, the different hierarchical relations present in various businesses include complexity, formalisation and centralisation. In basic terms, complexity is about the many layers and divisions in an organisation, i.e. its interrelationships. Formalization is the extent to which work roles are structured in an organisation. It also includes how the activities of the employees are governed by various rules and procedures. Centralisation refers to the…

    • 1128 Words
    • 5 Pages
    Better Essays

Related Topics