Sharon Weissman
BCOM/275
August 8, 2011
Shalonda Lee
Demonstrative Communication is the process of sending and receiving messages. These messages exchange thoughts or information in a verbal or nonverbal, written or visual manner. Verbal communication consists of oral and written messages, where nonverbal communication consist of facial expressions, body posture, eye contact, and or hand gestures. “Non verbal communication entails communicating by sending and receiving wordless messages. These messages usually reinforce verbal communication, can stand alone, and convey messages on its own” (Nayab, 2011). The reinforcement for non-verbal communication is obtained by body movements, hand gestures, facial expressions, tone of a voice and a touch. Amongst all of the reinforcement facial expressions is the most prevalent, since a smile or a frown can ultimately convey a message more than words can. A smile invites a person in, for example when you smile at someone that person feels at ease and wants to communicate more. On the other hand if the person is frowning this is a message to stay clear from that person, since it appears that something has made them mad. A firm handshake shows confidence and a neat appearance shows that the person respects themselves as well as others. This is usually apparent when a person is interviewing for a job, having a business meeting with potential clients, or just having dinner with the family. A simple pleasant tone can express joy or pleasure, such as laughing at a joke or talking with a small child. On the other hand a strong aggressive tone can display anger or displeasure, such as yelling at an employee for lack of job performance, or at a teenager for staying out past curfew. Another non-verbal communication that shows a person whether to approach or stay back is the way a person’s body movements are. In certain situations if a person is nervous he/she will move constantly and
References: Nayab (2011) Comparing Various Forms of Communication. Retrieved from http://www.brighthub.com/office/project-management/articles/79297.aspx Sutton (2011) Pros & Cons of Non-Verbal Communication. Retrieved from http://www.ehow.com/info_8117087_pros-cons-nonverbal-communication.html