HRM 531
February 30, 2010
Lynn Black
Career Development Plan Part II
The recent merger of InterClean and EnviroTech (ICET) has opened many opportunities for employee promotions. In an effort to stimulate our employees, focus on their strength and talents, and teach them new skills that will assist in our overall success, management has decided to revamp the way training’s been done in the past by implementing a new training performance format. Our new training module will focus on sanitation standards, communication, customer service and satisfaction and networking. The program will consist of 9 steps that will key in on industry knowledge. The training format will consist of new training evaluation and mentoring needs, focus on objectives of training and mentoring, reviewing performance standards, analyze delivery methods, examine contents for training and mentoring, address time frames and evaluation methods, feedback, and lastly explore alternative avenues for further development. Once this program is implemented, we believe our employees will develop an expertise in their respective areas that will have a positive impact in ICET’s organizational competitiveness, performance and productivity.
The new training and mentoring needs …show more content…
The focus of the new three week training will be to teach our sales associates about sanitation standards, communication, customer service and satisfaction and networking. Each step in the new training format will help us attain overall success that will benefit the employee and our company as well. However, training alone will not offer one on one simulation. Therefore, we are implementing a mentoring program that will give employees accessibility to learn and work with mentors that have specific knowledge about interested areas for a period of six month to ensure well rounded working knowledge from key