Information Systems Study for Bandon Group Inc
Information Systems Study for Bandon Group Inc
Student 's Name: Xianwei Meng
Date: 26/8/2011
Module title: Enterprise Resource Planning
Words: 5023
Information Systems Study
For Bandon Group Inc.
1. Introductions
Bandon Group is a family owned distributor of office equipment. It is famous for its good customer service, technical support, and innovative products, and excellent in providing products with quality and services at cost-effective price.
The Group now has four divisions, and they decentralize to meet the different needs of their local markets. Corporate headquarters handles the central administrations and information systems support.
The primary objective of Bandon Group is to generate 10% profit for the reinvestment. They hope to establish excellent sales organization and professional service organization.
To achieve these goals, Bandon Group has taken many measures. As to the information systems, they have administrative information systems, most of which are generic, and in which the meter click billing software unique for industries. However, the legacy system can not satisfy its growth and expansion now. Their director of information technology has searched for commercial off-the shelf package to support the administrative information system, and selected OMD. The OMD system supports meter-based billing, and has Web-based interface. However, it is not built with relational database, which makes the ad hoc difficult. Sales tools of Bandon Group such as sales prospecting still have many problems to be solved. The current information systems still lack integration and create duplication. Date inconsistencies can also be seen in the current systems. Moreover, there are troubles with migrating data, and the central IT staff of Bandon Group is too small to solve these problems.
Therefore, Bandon Group is seeking for an ERP solution to complete its information systems. And such a solution will surely greatly improve its information
Student 's Name: Xianwei Meng
Date: 26/8/2011
Module title: Enterprise Resource Planning
Words: 5023
Information Systems Study
For Bandon Group Inc.
1. Introductions
Bandon Group is a family owned distributor of office equipment. It is famous for its good customer service, technical support, and innovative products, and excellent in providing products with quality and services at cost-effective price.
The Group now has four divisions, and they decentralize to meet the different needs of their local markets. Corporate headquarters handles the central administrations and information systems support.
The primary objective of Bandon Group is to generate 10% profit for the reinvestment. They hope to establish excellent sales organization and professional service organization.
To achieve these goals, Bandon Group has taken many measures. As to the information systems, they have administrative information systems, most of which are generic, and in which the meter click billing software unique for industries. However, the legacy system can not satisfy its growth and expansion now. Their director of information technology has searched for commercial off-the shelf package to support the administrative information system, and selected OMD. The OMD system supports meter-based billing, and has Web-based interface. However, it is not built with relational database, which makes the ad hoc difficult. Sales tools of Bandon Group such as sales prospecting still have many problems to be solved. The current information systems still lack integration and create duplication. Date inconsistencies can also be seen in the current systems. Moreover, there are troubles with migrating data, and the central IT staff of Bandon Group is too small to solve these problems.
Therefore, Bandon Group is seeking for an ERP solution to complete its information systems. And such a solution will surely greatly improve its information
References: [1] Chen, I.J. Planning for ERP systems: Analysis and future trend, Business Process Management Journal 7 (5), 2001. [2] EJ Umble, RR Haft. Enterprise resource planning: Implementation procedures and critical success factors, European Journal of Operational Research, 2003. [3] Gefen, D. Nurturing clients’ trust to encourage engagement success during the customization of ERP systems, Omega, 2002. [4] Hawking, P. & McCarthy, B. Industry Collaboration: A Practical Approach for ERP Education, 4th Australasian Computing Education Conference, Melbourne, 2000. [5] Holland, C., Light, B. A critical success factors model for ERP implementation, IEEE Software, 1999. [6] Kramer, M. What Are Customer-Centric Analytic Applications? Patricia Seybold Group Strategic Research Service, 2002. [7] MI Kramer. Comparing CRM Architectures, Patricia Seybold Group Strategic Research Service, 2008. [8] SAP. mySAP Business Suite, http://www/mysap.com/solutions/