Nonverbal Nursing Communication

Communication is simply exchange of news or information between people; mode of bonding between people. It is a fundamental skill that plays an integral part in nursing practice (Arnold, E., & Boggs, K., U. (2003). The nurses use various techniques as to provide care and data to the patients. In nursing communication is extremely important as it helps the nurse to understand their client/patient better as it is important for the treatment. There are many forms of communications such as written, verbal, and nonverbal. Verbal and nonverbal communication is also taken into consideration when communication is in concern. The techniques are used to achieve nursing goals in interactive with a patient. The nurse-client connection is the helping one,
Being assertive means being able stand up for your own or other people’s rights in a calm and positive way, without being either aggressive or passively accepting ‘wrong’. Assertive individuals are able to get their point across without upsetting others, or becoming upset themselves. In other words assertiveness means standing up for your personal rights such as expressing thoughts, feeling and beliefs in direct, honest and appropriate ways. Assertive behaviour includes being open in expressing wishes, thoughts and feelings, and also encouraging others to do likewise, listening to the views of others and responding appropriately. Secondly, aggressive behaviour is where people fails to consider the views or feeling of other individuals. Those behaving aggressively will rarely show praise or appreciation of others and an aggressive response tends to put others down. This is a response that encourages the other person to respond in a non-assertive way, either aggressively or passively. There are wide range of aggressive behaviours, including rushing someone unnecessarily, telling rather than asking, ignoring someone, or not considering others feelings. It can be a frightening or distressing experience to be spoken to aggressively and the receiver can be left wondering what instigated such behaviour or what he/she has done to deserve the
Being Assertive involves taking into consideration your own and other people’s rights, wishes, wants, needs and desires. Assertive behaviour includes: Being open in expressing wishes, thoughts and feelings and encouraging others to do likewise. Listening to the views of others and responding appropriately, whether in agreement with those views or not. Accepting responsibilities and being able to delegate to others. Regularly expressing appreciation of others for what they have done or are doing. Behaving as an equal to others. In other words in order to solve conflicts using assertiveness is that you have to understand the patients’ rights, thoughts and