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Service Request SR-rm-022 Final

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Service Request SR-rm-022 Final
Service Request SR-rm-022 Final
Sharon Foreman, PhD.
BSA/375
3/13/15
Trisha Carter

Service Request Part 1
With having plastic manufacturer facilities in areas such as China, Michigan, and Georgia; Riordan Manufacturing has produced annual earnings over forty six million. Riordan also has a research and development department over in San Jose California. Riordan Industries are the sole owner of Riordan Manufacturing and they are one of the Fortune 1000 enterprises with their worth being more than one billion. With having facilities in areas all over the US and even China, Riordan proves that they are a successful business.
Key Stakeholders
CEO Dr. Michael Riordan is one key stakeholders within the company who is also the founder of the business and his eye is on how the company is running or performing. There is also the director of human resources is Yvonne McMillan, who is in charge of coordinating anything that deals with the company’s current employees. Hugh McCuley which is the Chief Operating Officer deals with policy organization. Dale Edgel which is the Chief Financial Officer handles the finances that involves income, payroll, losses, and any other finance aspect of the company. There is also Maria Trinh who is the Chief Information Officer and she handles the companies IT departments and computer systems. Every one of these important people within the company are stakeholders because anything that happens within the company, falls back on their positions/jobs and because they have a high status, they have more to lose. These stakeholders have very important parts within this business and all together they make it run smoothly.
Techniques
With increasing the company’s worth this project is a very important step. Allowing all of the areas of the operation to be able to flow efficiently and fluently, a better system is desperately needed. Having a RDBMS set up including a center for information that will be located within the San Jose area can allow



References: Track-It solutions. (2007). Retrieved from http://www.hris-software.net Dennis, A., Haley Wixom, B., & Roth, R Security Innovation. (2015). Retrieved from https://www.securityinnovation.com/company/about-us/ Criterion HCM. (n.d.). Retrieved from http://criterionhcm.com/ Valacich, J. S. (2012). Essentials of Systems Analysis and Design (5th ed.). Retrieved from The University of Phoenix eBook

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