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M&S AND RIVER ISLAND

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M&S AND RIVER ISLAND
Assignment Title -Management Report on M&S and River Island.
Name - Jain Akshay Kumar Ganpatlal
Student Id - 4691888.
Module name -Business Management and Decision-Making Process
Module code - 206LON.
Module teachers – Sunny Ramsurrun

Date of submission - 07-04-2013.

Word count – 2500 words.

TABLE OF CONTENTS

1) executive summary 3

2) introduction 3

3) COMPANY PROFILE OF marks & spencer…………4

4) COMPANY PROFILE Of RiVER ISLAND………………..4

5) swot analysis……………………………………………5

6) Management OF M&S AND RIVER ISLAND………….6

7) COMMUNICATION………………………………….….……7

8) Corporate Social Responsibility……….…….…8

9) ETHICS……………………………………………….….……9

10) conclusion…………………..……………...… .….….10

11) RECOMMENDATION……………………….…….……...10

12) references…………………………………….………11

1. Executive Summary

This report includes the comparison of the management and the leadership style used by Marks & Spencer and River Island. A primary research is been carried out to analyse the management of both the company. It involves a brief description of M&S and River Island and then evaluating the SWOT Analysis of both organisations in order to compare its strength, weaknesses, opportunities and threats with each other. It also analyse the different management approach adopted by M&S and River Island. Organisational structure of both company and how company communicate within their respective organisations is also been explained. This report also describes the Corporate Social Responsibility and Ethics of Marks & Spencer and River Island.

2. Introduction

In the world of Globalisation, organisations have to face different challenges in general management functions. Most of the companies are going bankrupt in this competitive world. Other companies, who are on the verge on bankrupt, are in search of merging with other companies. For example, few years back Nokia was going to bankrupt due to extreme competition and lack of innovation in



References: BBC News. (2014) 'M&S planning overseas expansion ' [online] Available at: http://www.bbc.com/news/business-26851900 [Accessed: 4 Apr 2014]. Burt, S., Mellahi, K., Jackson, T. and Sparks, L. (2002) 'Retail internationalization and retail failure: issues from the case of Marks and Spencer ' The International Review of Retail, Distribution and Consumer Research, 12 (2), pp. 191--219. Corporate.marksandspencer.com. (2014) 'Company overview ' [online] Available at: http://corporate.marksandspencer.com/aboutus/company_overview [Accessed: 2 Apr 2014]. Corporate.marksandspencer.com. (2013) 'Reports & publications 2013 ' [online] Available at: http://corporate.marksandspencer.com/investors/reports_publications/2012_2 [Accessed: 2 Apr 2014]. Corporate.marksandspencer.com. (2014) 'Marks & Spencer Ethical trading ' [online] Available at: http://corporate.marksandspencer.com/howwedobusiness/our_policies/ethical_trading [Accessed: 3 Apr 2014]. Ethisphere.com. (2014) 'World’s Most Ethical Companies ' [online] Available at: http://ethisphere.com/worlds-most-ethical/wme-honorees/ [Accessed: 3 Apr 2014]. Fine, L. G. (2009) The SWOT analysis. [S.l.]: Kick It. Holland, T. (2013) 'River Island profits up ' Retail-week.com. [online] Available at: http://www.retail-week.com/sectors/fashion/river-island-profits-up-125-as-it-invests-in-new-stores/5053117.article [Accessed: 1 Apr 2014]. Klauss, R. and Bass, B. M. (1982) Interpersonal communication in organizations. New York: Academic Press. Minus, P. M. and Bassiouni, M. C. (1993) The Ethics of business in a global economy. Boston: Kluwer Academic Publishers. Plana.marksandspencer.com. (2014) 'Marks & Spencer: Plan A ' [online] Available at: http://plana.marksandspencer.com/about [Accessed: 3 Apr 2014]. Ravi Raman, K. and Lipschutz, R. D. (2010) Corporate social responsibility. Basingstoke [England]: Palgrave Macmillan. River Island. (2014) 'River Island - Fashion Clothing for Women, Men, Boys and Girls ' [online] Available at: http://www.riverisland.com/inside-river-island/about-us [Accessed: 6 Apr 2014]. River Island. (2014) 'River Island - CSR ' [online] Available at: http://www.riverisland.com/inside-river-island/about-us/corporate-social-responsibility [Accessed: 3 Apr 2014]. River Island. (2014) 'River Island - Ethical trading initiative ' [online] Available at: http://www.riverisland.com/inside-river-island/about-us/ethical-trading-initiatives [Accessed: 3 Apr 2014]. Tse, K. K. (1985) Marks & Spencer. Oxford u.a.: Pergamon Pr.

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