I feel extremely responsible for the horrid tragedy of what had happened to that young lady. On the other hand at the time it took place I was in a furious temper; you see it didn’t seem so bad at the time because I lost all sense of what was right and let anger and jealousy fill me up to the direst spitefulness. I mean she did look very pretty and she looked like she could take a horrible comment. However now it is too late! I cannot even go back to say‚ “sorry Eva Smith”‚ never mind helping
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Call Centers Roshni N. Makwana Introduction A call centre is a centralised office used for the purpose of receiving and transmitting a large volume of requests by telephone. A call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outgoing calls for telemarketing‚ clientele‚ product services‚ and debt collection are also made. In addition to a call centre‚ collective handling of letters‚ faxes‚ live chat
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List three types of traders in futures‚ forward‚ and options markets i. _ _ _ _ _ _ _ _ ii. _ _ _ _ _ _ _ _ iii. _ _ _ _ _ _ _ _ 2. Which of the following is not true (circle one) a. When a CBOE call option on IBM is exercised‚ IBM issues more stock b. An American option can be exercised at any time during its life c. An call option will always be exercised at maturity if the underlying asset price is greater than the strike price d. A put option will always be exercised at maturity if the strike price
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assignment was to find a staffing solution for a call centre with two types of calls (1‚ 2) and three types of agents‚ two of which specialists (agent 1 and agent 2) and a generalist (agent 3) who handles both types of calls on two types of days- Heavy 1‚ with more type 1 calls and Heavy 2‚ with more type 2 calls. The staffing solution should meet two performance constraints: • The Quality of Service‚ QoS‚ should be at least 70%. • The fraction of abandoned calls should not exceed 5%. The simulation software
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1973‚ Fischer Black and Myron Scholes first published the Black-Scholes Model in the paper‚ “The Pricing of Options and Corporate Liabilities”‚ published in the Journal of Political Economy. From this model‚ the Black-Scholes option pricing Model (BSM) was deduced as a means to price European options. The simplicity of the use of the BSM allowed traders to effectively price and trade options and derivatives in markets all over the world. It is still widely used today‚ although with some modifications
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Paramount 1994 1.) On December 14‚ Paramount’s board dropped the merger agreement with Viacom and agreed to hold an auction for control of Paramount. The implication of this move was that although Paramount would endorse one of the two bids‚ the shareholders’ tender decisions ultimately would decide the winner. 2) 3.) (Refer Chart “Stock Price Movements” in appendix.) Before the announcement‚ (on September 7)‚ Paramount stock traded at $55.875 per share. From that point‚ Paramount stock reached
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Questions and discussion 65 65 65 66 6R Module 4 Unit 10 Meetings 74 74 74 76 7R 83 83 83 Making meetings effective Module 2 Unit 3 Telephoning ]8 Could I leave a message? Briefing 1 Preparing to make a telephone call 2 Receiving calls 3 Taking and leaving messages 4 Asking for and giving repetition 5 The secretarial barrier 18 18 19 20 23 24 27 27 27 29 Briefing 1 What makes a good meeting? 2 Chairing a meeting 3 Establishing the purpose of a meeting Unit 11
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1/1/14‚ the stockholders adopted a stock option plan for top executives whereby each might receive rights to purchase up to 18‚000 shares of common stock at $40 per share. The par value is $10 per share. 2. On 2/1/14‚ options were granted to each of five executives to purchase 18‚000 shares. The options were non-transferable and the executive had to remain an employee of the company to exercise the option. The options expire on 2/1/16. It is assumed that the options were for services performed equally
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and ideas)‚ Thomas Green is left with several options to choose from to solve the issue at hand. Before discussing these options it is important to describe his first step in taking any one of these decisions. Green must first email McDonald to find out the best time they could meet. For any decision Green decides upon at this point‚ it is important that he communicate face to face with McDonald and not through a memo or letter. The first option Green has is to quit Dynamic Displays relieving
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E16-1 Solution. 1. Cash ($10‚000‚000x0.99) 9‚900‚000 Discount on bond payable 100‚000 Bond payable 10‚000‚000 Unamortized bond issue cost 70‚000 Cash 70‚000 2. Cash (10‚000‚000x0.98) 9‚800‚000 Discount on bond payable 600‚000 Bond payable 10‚000‚000 Paid in capital -stock warrants 400‚000 3. Debt conversion expense 75‚000 Bond payable 10‚000‚000 Discount on bond payable
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