Understanding conflict resolution, or problem solving, requires a conscious learning effort. Conflict is generally defined as the internal or external discord that results from differences in ideas, values, or feelings between two or more people. Sometimes, conflict is an expected outcome when dealing with people who have a variety of different values, beliefs, backgrounds, and goals. (Yoder-Wise, 2007)
...it is important to remember that conflict is a natural and expected part of collaboration. Deborah B. Gardner
Some effective team conflict resolutions skills are self-awareness and self-reflection. Sometimes it is important to take a step back from the situation