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002 Action Plan Task2

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002 Action Plan Task2
Assessment Task2: Influence groups and individuals

Max Lionel Realty business plan
Max Lionel Realty has been a member of the Real Estate Institute of Victoria (REIV) since 2008 and proudly follows the REIV Code of Conduct.
Mission:
to achieve the highest returns for our clients and to deliver a client experience that is second to none in the industry.
Vision:
to establish, within five years, the MLR brand — the highest ethical standards with best-in-breed performance for clients.
Values:
integrity client-focus active encouragement of excellence, innovation and continuous improvement teamwork recognition of the diversity and expertise of MLR employees and agents.
Strategic directions:
The strategic context in which Max Lionel Realty will achieve its mission and vision is through: engaging with customers and clients building goodwill and reputation for integrity supporting innovative thinking, management and leadership skills. creating a high-performing, highly profitable organization.
Implementation action plan
For Max Lionel Realty
Step
Actions
By who?
By when?
Resources needed
Progress measures
Decide specific implementation processes and strategies
- Agents Time management Working under pressure Aware of legal Ethical Apply daily client practice Clear on overall strategic aims of MLR Culture of Company
- Client Time management Understand MLR’s internal business Understand MLR obligations and commitment to best of breed client service and ethical practice Revision on Code of Conduct Culture of Company
- Tenants/wider community Understand lifestyle and culture of company Clear of Policy

- Develop education material
- Program range is extensive and includes:
Residential Sales;
Residential Property Management;
Commercial Property Management;
Commercial Sales;
Auction;
Owners' Corporation Management;
Business Broking;
- Make room bookings order patient information sheets

Develop communication plan

- Set a launch date

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