w ap eP
m
e tr .X
w om .c
s er June 2003
INTERNATIONAL GCSE
MARKING SCHEME
MAXIMUM MARK: 40
SYLLABUS/COMPONENT: 0620/01
CHEMISTRY
(Multiple Choice)
Page 1
Mark Scheme
IGCSE EXAMINATIONS – June 2003
Syllabus
0620
Question
Number
Key
Question
Number
Key
1
2
3
4
5
C
B
A
D
A
21
22
23
24
25
B
D
A
B
D
6
7
8
9
10
C
A
A
B
C
26
27
28
29
30
B
D
D
D
B
11
12
13
14
15
B
D
C
D
B
31
32
33
34
35
D
D
A
A
B
16
17
18
19
20
C
A
C
A
C
36
37
38
39
40
A
A
B
C
C
TOTAL 40
© University of Cambridge Local Examinations Syndicate 2003
Paper
1
June 2003
INTERNATIONAL GCSE
MARKING SCHEME
MAXIMUM MARK: 80
SYLLABUS/COMPONENT: 0620/02
CHEMISTRY
(Core Paper 2)
Page 1
1
Mark Scheme
IGCSE EXAMINATIONS – June 2003
Syllabus
0620
Paper
2
(a) (i)
(ii)
(iii)
(iv)
(v)
(vi)
Fe/Cu ALLOW Zn
C/N/S/F/Cl/Br
O/S
C
Li/Na/K ALLOW F
CU/Zn/Br/Kr
[1]
[1]
[1]
[1]
[1]
[1]
(b)
argon chlorine carbon helium [4]
(c) (i)
(ii)
(iii)
2
(a)
- light bulbs;
- kills bacteria;
- as lubricant;
- in balloons
covalent
BrF5 ALLOW F5Br ions/charged particles;
NOT: particles not free to move in solid/free to move in molten/liquid state drop small tube in acid/loosen string/idea of mixing zinc and acid/let go of cotton ALLOW: cut the string
NOT: heat (the acid)
NOT: pull the string
(b) (i)
(ii)
(iii)
[2]
[1]
correct plotting including 0-0 point ( - 1 per omission or error) best curve drawn and to go through origin no more gas produced/reaction finished; all zinc reacted/used up
[2]
graph drawn with faster initial rate and starting at 0-0;
ALLOW: straight line as initial rate ends up at 55 cm3
(c)
[2]
(d) (i)
(ii)
(iii)
2 (HCl) zinc chloride
136
IGNORE units
(e)
3
[1]
[1]
substance containing only one type of atom/substance which cannot be broken down to any other substance by chemical means
NOT ‘can’t be split’ alone
NOT is a pure substance
(a) (i)
(ii)
[2]
[1]
[1]
[1]
[1]
[1]
evaporation/vaporisation/boiling freezing/solidification NOT: fusion condensing/condensation/liquefaction [1]
[1]
(b)
2nd box ticked
[1]
(c)
A; energy needed to overcome forces between molecules/idea of energy input/ taking in heat
[2]
chlorine bromine sodium chloride
[1]
[1]
[1]
(iii)
(d) (i)
(ii)
(iii)
© University of Cambridge Local Examinations Syndicate 2003
[1]
Page 2
(e) (i)
Mark Scheme
IGCSE EXAMINATIONS – June 2003
Syllabus
0620
Paper
2
diffusion
NOT: Brownian motion ammonium chloride
NOT: ammonia chloride ammonia diffuses or moves faster/HCl diffuses or moves slower/ammonia has lower mass/HCl higher mass/molecules of HCl and ammonia move at different speeds NOT: ammonia evaporates faster/HCl evaporates more slowly
[1]
(f)
neutralisation/acid base
NOT: exothermic
NOT: addition
[1]
(g) (i)
(ii)
thermometer reference to the solid or melting point of the solid is needed for the mark. boiling point of water too low to get solid to melt/boiling water cannot get to
155°C
NOT: boiling point of water is only 100°C/boiling point of water too low.
NOT: water boils off first so that the liquid is the same temperature throughout/no hot or cold spots/so the tube is the same temperature as the thermometer/so heat can circulate in all places
ALLOW: so that temperature of liquid is balanced
NOT: to keep temperature constant
[1]
(ii)
(iii)
(iii)
4
[1]
[1]
[1]
[1]
(a) (i)
(ii)
breaking down of molecules substances using heat substance which speeds up a reaction
NOT: alters/changes rate of reaction
NOT: speeds up and slows down rate
[1]
[1]
(b)
ethene/ethylene
NOT: formula
[1]
(c) (i)
(ii)
paraffin
4000g/4kg
(correct unit needed)
C2H4; H2
[1]
[1]
(iii)
(d) (i)
(ii)
5
(a)
[2]
two units polymerised with continuation bonds at either end and hydrogen atoms drawn
ALLOW: - CH2CH2CH2CH2 ALLOW: - [ - CH2CH2 - ] - n
ALLOW: - [ - CH2 - ] - n addition (polymerisation)
(sodium) hydroxide/ammonia;
→
silver nitrate;
→
ALLOW: lead nitrate
NOT: cream
ALLOW: bubble chlorine
→
silver nitrate;
→
barium chloride/nitrate;
→
ALLOW: lead acetate
[1]
[1]
green/grey green; yellow; [2]
[2]
grey/black (precipitate) white: white;
[2]
[2]
© University of Cambridge Local Examinations Syndicate 2003
Page 3
(b)
Mark Scheme
IGCSE EXAMINATIONS – June 2003
Syllabus
0620
Paper
2
filtration/filtering or diagram of correct apparatus for filtration (filter paper must be present on diagram)
NOT: decanting sodium chloride through filter paper/shown on diagram;
NOT: filtrate through filter paper evaporate off water from sodium chloride/suitable diagram
ALLOW: distilling off water
(c)
[3]
[1]
(d) (i)
(ii)
6
different atoms/elements
(chemically) joined/bonded/combined (both points needed)
(reference to mixtures = 0 unless qualified enough in time frame e.g. a mixture of elements which are then chemically combined) chlorine/Cl2 sodium/Na
[1]
[1]
(a)
potassium/magnesium/aluminium
[1]
(b)
they did not have electricity/did not know about electrolysis/did not know the metal existed
NOT: did not have the right technology
[1]
(c) (i)
(ii)
(iii)
(d)
indication that bubbles produced rapidly or quickly/slower than magnesium but faster than zinc
OR number of bubbles produced intermediate between magnesium and zinc; uranium dissolved slower than magnesium but faster than zinc/dissolves at medium rate etc. atoms of same element with different mass number/different number of neutrons/different nucleon number
NOT: compounds/molecules with different mass number indication of use for energy – nuclear power stations/nuclear energy
ALLOW: atomic/nuclear bombs
NOT: curing cancer/medical uses
NOT: ‘for fuel’ magnesium oxide
ALLOW: MgO
(e) (i)
(ii)
[1]
[1]
[1]
[1]
[1]
idea of mixture of (different) metals alloys harder/stronger/decreased malleability/increased toughness/increased corrosion resistance/heat or electrical resistance increased
NOT: increase in melting point
NOT: cheaper
NOT: improving properties
[1]
(f)
removes oxygen from zinc oxide
ALLOW: definition of reduction involving oxidation numbers/electron transfer
[1]
(g) (i)
reversible reaction
ALLOW: equilibrium
76-80%
[1]
(ii)
(h) (i)
(ii)
correct electronic structure of Mg (2.8.2) on diagram loses two electrons/loses its valence electrons = 2 forms Mg2+ ion = 1 loses electron(s) = 1 forms Mg2+ ion by losing electrons = 2
© University of Cambridge Local Examinations Syndicate 2003
[1]
[1]
[1]
[2]
June 2003
INTERNATIONAL GCSE
MARKING SCHEME
MAXIMUM MARK: 80
SYLLABUS/COMPONENT: 0620/03
CHEMISTRY
(Extended Paper 3)
Page 1
Mark Scheme
IGCSE EXAMINATIONS – June 2003
Syllabus
0620
Paper
3
In the mark scheme if a word or phrase is underlined it (or an equivalent) is required for the award of the mark.
(......) is used to denote material that is not specifically required.
OR designates alternative and independent ways of gaining the marks for the question. or indicates different ways of gaining the same mark.
COND indicates that the award of this mark is conditional upon a previous mark being gained.
·
Unusual responses which include correct Chemistry that answers the question should always be rewarded-even if they are not mentioned in the marking scheme.
·
All the candidate's work must show evidence of being marked by the examiner.
1
(a)
A correct equation either CO or CO2 as product
If not balanced but otherwise correct [1] ONLY
C + O2 ® CO2 NOT word equation
(higher in furnace) no oxygen left carbon dioxide reacts with carbon (to give carbon monoxide)
[1]
[1]
[1]
OR incomplete combustion of carbon
(b) (i)
(ii)
[2]
[2]
OR either equation gains both marks
CO2 + C = 2CO or 2C + O2 = 2CO
OR carbon dioxide reacts with carbon limestone + sand ® slag
OR calcium carbonate + silicon (IV) oxide ® calcium silicate (+ carbon dioxide)
(c)
[1]
[1]
[2]
For knowing that impurity is sand [1] ONLY
Accept calcium oxide and silicon oxide
Accept lime
(d) (i)
(ii)
(iii)
(e)
Cutlery or chemical plant or watches or utensils or surgical instruments or cars or sinks or aircraft or garden tools nickel or chromium or molybdenum or niobium or titanium blow air/oxygen through carbon becomes carbon dioxide carbon dioxide escapes as gas silicon and phosphorus become oxides calcium oxide or calcium carbonate forms slag
Any FOUR
NOT blast furnace anode tin
NOT impure time cathode iron or steel tin salt or tin ions as electrolyte
NOT oxide or hydroxide or carbonate
[1]
[1]
[4]
[1]
[1]
[1]
TOTAL = 16
© University of Cambridge Local Examinations Syndicate 2003
Page 2
2
(a) (i)
(ii)
(iii)
(iv)
(b) (i)
(ii)
(c) (i)
Mark Scheme
IGCSE EXAMINATIONS – June 2003
Syllabus
0620
Paper
3
3 ignore any charges high melting or boiling point hard poor conductor of electricity or heat brittle Any TWO
NOT insoluble, dull, or malleable carbon, graphite diamond silicon, germanium silicon (IV) oxide or silica or silicon dioxide or silicon oxide or sand or silicon carbide or named polymer four around one cond looks tetrahedral or shows continuation
For graphite layers [1] weak bonds between layers [1]
Accept any macromolecule, no link with (iii)
For polymer repeat unit [1] continuation [1]
[1]
[2]
[1]
[1]
[1]
[1]
white precipitate
COND upon a precipitate dissolves in excess or forms solution blue precipitate
COND upon a precipitate does not dissolve in excess
[1]
[1]
[1]
[1]
[1]
conseq volume of hydrochloric acid, 1.0 mole/dm3, needed to react with one tablet = 0.02 dm3 or 20 cm3
(ii)
number of moles CO2 = 0.24/24 = 0.01 conseq number of moles of CaCO3 and MgCO3 = 0.01 conseq number of moles of CaCO3 = 0.005
Calculate the volume of hydrochloric acid, 1.0 mole/dm3, needed to react with one tablet. number of moles of CaCO3 and MgCO3 in one tablet = 0.01
Expect same as answer to (c)(i). NO marks to be awarded. Just mark consequentially to this response conseq number of moles of HCl needed to react with one tablet = 0.02
[1]
[3]
TOTAL = 16
3
(a) (i)
(ii)
(b) (i)
(ii)
(c)
Correct equation
For giving correct formula of alkane and alkene [1] only
Accept alkene and hydrogen chlorine COND light or 200°C or heat or lead tetraethyl or high temperature MAX 1000°C ignore comment ‘catalyst’
[2]
same molecular formula different structures or structural formulae but-2-ene or cyclobutane corresponding structural formula
NOT 2-butene
[1]
[1]
[1]
[1]
butanol butane dibromobutane
[1]
[1]
[1]
ignore numbers ignore numbers ignore numbers
© University of Cambridge Local Examinations Syndicate 2003
[1]
[1]
Page 3
(d) (i)
Mark Scheme
IGCSE EXAMINATIONS – June 2003
Syllabus
0620
Paper
3
(iii)
(iv)
[1]
CH3—CH==CH2
(ii)
propene
[1]
Correct structure of repeat unit ignore point of attachment of ester group
COND upon repeat unit shows continuation
If chain through ester group [0] out of [2] do not decay or non-biodegradable shortage of sites or amount of waste per year visual pollution forms methane
Any TWO form poisonous or toxic gases or named gas CO, HCl HCN
NOT carbon dioxide, harmful, sulphur dioxide
[1]
[1]
[2]
[1]
TOTAL = 18
4
(a) (i)
Correct equation not balanced [1] ONLY
2Pb(NO3)2 = 2PbO + 4NO2 + O2
Pb(NO3)2 = PO + 2 NO2 +
(ii)
(b) (i)
(ii)
(c) (i)
(ii)
(d)
1
2
[2]
O2
potassium nitrate ® potassium nitrite + oxygen
[1]
close or tightly packed ordered or lattice vibrational NOT forces melting or freezing or fusion or solidification
[1]
[1]
[1]
oxygen and nitrogen (in air) react at high temperatures (and high pressure)
If nitrogen in fuel [0] out of [2] catalytic converter react with carbon monoxide or hydrocarbons form nitrogen
ANY TWO
[1]
[1]
Add excess lead oxide to nitric acid can imply excess filter NOT if residue is lead nitrate evaporate or heat solution
[1]
[2]
[1]
[1]
[1]
TOTAL = 14
5
(a)
(b) (i)
(ii)
protons electrons neutrons
2
2
4
La3+ + 3e- = La hydrogen bromine NOT Bromide caesium hydroxide ignore any comments about electrodes
© University of Cambridge Local Examinations Syndicate 2003
[3]
[1]
[1]
[1]
[1]
Page 4
Mark Scheme
IGCSE EXAMINATIONS – June 2003
(c)
metal hydroxide or hydroxide ions hydrogen (d)
correct formula 1Ba to 2Cl charges correct
8e around the anion
All three points
Two points
ONLY [1]
If covalent [0] out [2]
Syllabus
0620
Paper
3
[1]
[1]
[2]
(e)
alternating (positive and negative) pattern [1]
[1]
(f) (i)
(ii)
barium - oxygen or ionic bond forming energy released/exothermic bond breaking energy taken in/endothermic more energy released
[1]
[1]
[1]
[1]
TOTAL = 17
Total for Paper: 80
© University of Cambridge Local Examinations Syndicate 2003
June 2003
INTERNATIONAL GCSE
MARKING SCHEME
MAXIMUM MARK: 40
SYLLABUS/COMPONENT: 0620/05
CHEMISTRY
(Practical)
Page 1
1
Mark Scheme
IGCSE EXAMINATIONS – June 2003
Table of results
Experiment 1
Experiment 2
Syllabus
0620
Paper
5
Initial and final readings recorded to 1 decimal place
[1]
[1]
Initial and final readings recorded to 1 decimal place
[1]
[1]
Results comparable to Supervisor’s results ± 1cm3
[2]
(a)
red/burgundy/brown
[1]
(b)
yellow (1) to blue/black (1)
IGNORE green
(c) (i)
Experiment 1
Ù 2 x, double volume (1) in Experiment 1 (1) not just more potassium iodate less concentrated solution C than B or vice versa not different concentrations
2 x volume from table for Experiment 1 (1) unit (1)
2 x iodine formed
(ii)
(iii)
(iv)
see Supervisor
[2]
[1]
[2]
[1]
[2]
[1]
(d)
2
Indicator (1) reference to accuracy (1)/end-point/see more clearly
[2]
not test for I2/I [Question total: 18]
(a)
bubbles/condensation/goes black
(b)
filtrate - colourless not clear residue - green
[1]
[1]
(c) (i)
effervescence/fizz/bubbles limewater → milky solution is blue blue (1) precipitate (1) royal/deep blue (1) solution (1)
[1]
[1]
[1]
[2]
[2]
(d) (i)
(ii)
(iii)
white (1) precipitate (1) dissolves in excess (1) white (1) precipitate (1) dissolves (1) white precipitate (1)
[3]
[3]
[1]
(e)
zinc (1) sulphate (1)
[2]
(f)
copper (1) carbonate (1) hydrated (1)
(ii)
max 2
reversed = 0 reversed = 0
[2]
[2] max 2
[Question total: 22]
[Total for paper: 40]
Results obtained for Question 1/cm3
Experiment 1
Experiment 2
1st
16.5
8.3
2nd
16.3
8.2
© University of Cambridge Local Examinations Syndicate 2003
June 2003
INTERNATIONAL GCSE
MARKING SCHEME
MAXIMUM MARK: 60
SYLLABUS/COMPONENT: 0620/06
CHEMISTRY
(Alternative to Practical)
Page 1
1
(a)
Mark Scheme
IGCSE EXAMINATIONS – June 2003
A = mortar (1)
B = stirrer/stirring rod (1)
C = tripod (1)
D = Bunsen Burner (1)
Syllabus
0620
Paper
6
not thermometer
[4]
(b)
[1]
(c)
D or description
[1]
(a)
because precipitate formed/goes cloudy (1) sulphur (1)/turbid
[2]
(b)
reference to fair test/comparison/same depth
[1]
(c)
sodium thiosulphate/water 1st/2nd acid, last
[1]
(d) (i)
2
filtration
all points correct (3), -1 for any incorrect smooth line (1) label (1) line lower down (1) does not touch other line (1)
[5]
(ii)
(e)
times would be longer (1) because solution more spread out/reference to surface area/depth (1)
3
(a) (i)
(ii)
(iii)
(iv)
Table of results correct burette readings in table (3) or 17.2, 18.9, 26.5
i.e. 16.8, 17.1 and 25.5
Differences correctly completed (1)
Difference 7.6
i.e. 8.4
Experiment 1 twice volume/more than twice as much
Solution B was 2x (1) concentration of C (1) or similar
B more concentrated than C (1 only) volume A = 33.6 (1) cm3 (1)/34.4cm3
2x iodine produced (1)
[2]
[2]
[4]
[1]
[1]
[2]
[3]
(b)
4
reference to accuracy (1) indicator (1)/easier to see not test for I2 max 2
(c)
effervescence/fizz/bubbles (1) limewater milky (1)/blue solution
[2]
blue (1) precipitate (1) royal/dark blue (1) solution (1)
[4]
(d) (ii)
(e) (i)
(ii)
white (1) precipitate (1) dissolves (1) white (1) precipitate (1) dissolves (1)
[2]
[3]
[3]
(f)
Solid D is a sulphate (1) hydrated (1)
[2]
(g)
copper (1)/Cu2+ (2)
[2]
© University of Cambridge Local Examinations Syndicate 2003
Page 2
5
Syllabus
0620
Paper
6
Smooth line graph result at 5 minutes (1) not on curve (1)/gas escapes, gone down
[1]
(b)
0.8 g
[1]
(c)
6
(a) (i)
(ii)
Mark Scheme
IGCSE EXAMINATIONS – June 2003
reference to leak/loss of gas (1)
\ volumes lower (1)
[2]
Known mass of beach sand (1) add excess (1) dilute hydrochloric acid (1) filter (1) wash (1) dry (1) residue and weigh sand (1) working out result (1) max 6 of 8
[6]
[2]
[Total: 60]
© University of Cambridge Local Examinations Syndicate 2003
Grade thresholds taken for Syllabus 0620 (Chemistry) in the June 2003 examination maximum mark available minimum mark required for grade:
A
C
E
F
Component 1
40
-
26
20
17
Component 2
80
-
52
36
27
Component 3
80
53
31
-
-
Component 5
40
31
24
18
14
Component 6
60
42
32
21
15
The threshold (minimum mark) for B is set halfway between those for Grades A and C.
The threshold (minimum mark) for D is set halfway between those for Grades C and E.
The threshold (minimum mark) for G is set as many marks below the F threshold as the E threshold is above it.
Grade A* does not exist at the level of an individual component.
You May Also Find These Documents Helpful
-
In order to find the minimum makespan for the two macines we can apply Johnson’sRule:…
- 1315 Words
- 6 Pages
Satisfactory Essays -
Type in the letter that represents your best answer to the corresponding question from the original final exam document.…
- 1899 Words
- 8 Pages
Good Essays -
Instructions: Read each problem carefully before you begin. Be certain that you answers are clear and legible: Clearly Circle One Answer Only. Make sure to review you answers before you turn the exam in. Please place your answers on the answer sheet. You should also circle the correct letter for back up purposes.…
- 1388 Words
- 6 Pages
Good Essays -
Through this paper, one will understand the trends in the global beer market. There will also be the possibility of Modelo’s international expansion. There will also be an assessment about the next foreign market that Modelo should get involved with. A decision about the challenges that Modelo faces from their competition InBev and how Modelo should respond to this beer industry giant is presented in this paper. Last but not least, a discussion about weather or not Modelo should diversify their business is stated in this paper.…
- 1454 Words
- 6 Pages
Good Essays -
Accounting Standards Board (FASB) are currently working on a joint venture referred to as the convergence project. Write a 1,050- to 1,400-word paper describing the relationship…
- 465 Words
- 2 Pages
Satisfactory Essays -
The Centers for Disease Control and Prevention (CDC) recognizes the best, most up-to-date health information is without value unless it is pertinent and accessible to the people it is meant to serve. Lockheed Martin Information Technology has been tasked to conduct a risk assessment of the <System Name and Acronym> for the purpose of certification and accreditation (C&A) of <System Name> under DHHS Information Security Program Policy. This Risk Assessment Report, in conjunction with the System Security Plan, assesses the use of resources and controls to eliminate and/or manage vulnerabilities that are exploitable by threats internal and external to CDC. The successful completion of the C&A process results in a formal Authorization to Operate of <System Name>.…
- 5647 Words
- 25 Pages
Powerful Essays -
Asthma: Evaluating Teaching to Client with a New Diagnosis (System Disorder, RM NCC RN 9.0 Chp 18)…
- 1157 Words
- 13 Pages
Good Essays -
In an information systems implementation, which of the following would be the most disruptive to an organization?…
- 4436 Words
- 102 Pages
Satisfactory Essays -
Portfolio management is a tactic used by not only those in the financial sector of the business world, but also by individual’s managing their own personal finances. Therefore, it important to develop and implement investment strategies in order to gain the most on a portfolio – be it as a mutual fund manager or an individual planning for retirement. Tools such as Stock-Trak, an online portfolio simulation, allow students to gain hands on experience testing different investment strategies in a risk-free, yet realistic environment. From February 1 to April 30, 2010 I took part in one such simulation by managing an online Stock-Trak portfolio. After being given $1,000,000 with which to invest, all monetary decisions were at my discretion. This paper discusses my portfolio’s performance, the strategies used during the simulation, what I learned in the process, and how I will implement the knowledge gained from the simulation in future investments.…
- 3160 Words
- 13 Pages
Powerful Essays -
The person listed on the Eligibility(excel ) file should be on the account and the person who signed the buy down…
- 404 Words
- 2 Pages
Satisfactory Essays -
[BUNDLE] Consumer Math, Parts 1, 2, & 3 986032, 986033, & 986034 www.paperscholar.com DIRECT LINK TO THIS STUDY GUIDE: http://www.paperscholar.com/bundle-consumer-math-parts-1-2-3-986032-986033-986034/ Instantly Download! Get Better Grades in Less Time! 100% Satisfaction Guarantee…
- 602 Words
- 3 Pages
Satisfactory Essays -
The financial budget focuses on the income statement and its supporting schedules or, in an organization with no sales revenues, on budgeted expenses and supporting schedules.…
- 566 Words
- 3 Pages
Satisfactory Essays -
The mission statement of an organization is a snapshot of what the company is and whom they serve. It is a vital guide in communicating an organization’s daily focus to its employees. It is critical that the organization’s ethics and values tie into that mission statement. By incorporating an organization’s ethics into the mission statement, it will provide a base of principles that everyone can easily identify and follow.…
- 630 Words
- 2 Pages
Good Essays -
Organization’s commitment to social responsibility takes the form of policies or pronouncements on what the organization intends to do to address its social impact in the community where it operates, which includes its stakeholders, suppliers and the general public. As such, a key requirement in implementing an organization’s commitment to social responsibility is the buy-in from the board and the top executives which make the policies, and the support of the middle-management and employees which will implement the policies. To do this, the board and top executives must understand the firm’s effects as an organization, and everyone else must have a clear grasp of the direction where it is going. Implementation involves the day-to-day operations, processes, activities, decisions and practices which will ensure that the organization’s socially responsible commitments and policies are carried out and met The main obstacles to implementing socially responsible policies are ,lack of clarity in policy statements, lack of a supporting structure system, processes and organization financial constraints programs and projects must have appropriate funding,lack of coordination among activities, lack of understanding and support from implementers middle management and employees. Some specific actions that can be taken towards increased social responsibility's are. Come up with ways for the organization to integrate socially responsible policies into day-to-day operations and individual activities. This can be done by involving middle managers, employees, and other key players in brainstorming sessions. Develop a strong communication plan : Internally, focus on motivating factors such as how social responsibility can be a source of competitive advantage for the organization in terms of low production cost, improved product value, and build-up of customer loyalty. Externally, focus on making commitments public, not only to gain public attention, but to inform the…
- 1424 Words
- 6 Pages
Powerful Essays -
Manual sales invoices were no pre-numbered Implication Current recommendation Future Recommendation It is time consuming if they want to refer to the specific customers’ details, credit term, amount due to DESB Request for the debtors that still have outstanding amount to the company to make payment within the specific time, 2 months, by giving 10% discount for those who made the payment during the first month. Give manual numbering to the Sales invoices Assign a new credit term: for example, the maximum total credit amount, the maximum time to pay the debts (30 days), discount for early payments (5%), and the penalty for late payments (10% from the amount due)…
- 501 Words
- 3 Pages
Satisfactory Essays