Computer and Info. Technology
Major
Computer Technical Support
Department
Computer technology
Course Name
Prerequisites:
Introduction to Computer Application
Specialization
Course Code
Technical support 101 CMT
Course Description:
This course is considered to be the first part of the office application courses. It contains many topic aiming to help trainee to recognize the importance of the computer and its main parts and components.
Then a trainee a practice on how to deal with the operating systems used in personal computers and how to manage files.
Semester
1
2
3
4
Credit Hours
2
0
0
Contact
Hours
(H/W)
L
P
T
4
Moreover, there is more training on the most common office applications, such as:
Word-processers, Excel and PowerPoint. These help users to do their work efficiently. Also, it includes training on the basic principles of using the internet and electronic mail. This course covers the first for levels of the ICDL start certificate or the Internet and Computer
Cor-IC3.
General objective of the course:
This course aims to give the trainee the skills of using the personal computer and using the most common office applications that helps to do office work.
Related Tasks:
The Detailed Objectives of the course:
First: Performance Objectives:
The trainee should be able to:
1. Manage files in the operating system.
2. Use the Word-Processing applications. 3. Use Excel applications.
4. Use the PowerPoint Applications.
5. Browse the internet.
6. Create an electronic mail on the internet. 7. Print quickly using all his fingers.
Specifics of the Required Performance
Creating, arranging and managing files in the computer
Editing and coordinating required texts.
Coordinating and implementing specific calculations. Preparing a specific PowerPoint project.
Exploring