1103AFE Accounting Information Systems
Week 2 – Enterprise Systems & E-Business
Multiple choice questions
1. Goals of ERP include all of the following except
a.
A. improved customer service
b.
B. improvements of legacy systems
c.
C. increased production
d.
D. reduced production time
2. Core applications of an ERP are
a.
A. financial accounting
b.
B. procurement and logistics
c.
C. sales and distribution
d.
D. all of the above
3. Which statement about ERP installation is least accurate?
a.
A. For the ERP to be successful, process reengineering must occur.
b.
B. A problem with ERP is that some important business processes are not supported.
c.
C. When a business is diversified, little is gained from ERP installation.
d.
D. The phased-in approach is more suited to diversified businesses.
4. A by-product of e-business is
a.
A. elimination of sales staff
b.
B. increase in accounting staff
c.
C. production of hard copy reports
d.
D. increased errors
5. Increased efficiency in the purchasing function from e-Business includes
a.
A. the seller soliciting pricing
b.
B. automatic price checking by the computer
c.
C. decreased electronic based business events
d.
D. none of the above
Fill in the Blanks
1. _Enterprise systems_________________ integrate the business process functionality and information from all of an organization’s functional areas, such as marketing and sales, cash receipts, purchasing, cash disbursements, human resources, production and logistics, and business reporting (including financial reporting)
2. Enterprise resource planning (ERP) systems____ are software packages that can be used for the core systems necessary to support enterprise systems.
3. Customer relationship management (CRM)__________ software builds and maintains an organization’s customer-related database.
4. The involvement of two or more individuals and/or organizations in the completion of electronic-based