Preview

1251549 Buying Center Bonoma

Better Essays
Open Document
Open Document
8008 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
1251549 Buying Center Bonoma
The Buying Center: Structure and Interaction Patterns
Author(s): Wesley J. Johnston and Thomas V. Bonoma
Source: Journal of Marketing, Vol. 45, No. 3 (Summer, 1981), pp. 143-156
Published by: American Marketing Association
Stable URL: http://www.jstor.org/stable/1251549 .
Accessed: 07/11/2014 06:38
Your use of the JSTOR archive indicates your acceptance of the Terms & Conditions of Use, available at . http://www.jstor.org/page/info/about/policies/terms.jsp .
JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide range of content in a trusted digital archive. We use information technology and tools to increase productivity and facilitate new forms of scholarship. For more information about JSTOR, please contact support@jstor.org.

.

American Marketing Association is collaborating with JSTOR to digitize, preserve and extend access to
Journal of Marketing.

http://www.jstor.org

This content downloaded from 112.133.201.254 on Fri, 7 Nov 2014 06:38:33 AM
All use subject to JSTOR Terms and Conditions

WESLEY
J.JOHNSTON
V.BONOMA
&THOMAS
This article reports a first step toward developing some quantifiable dimensions of the industrial buying task group, called the buying center. Group composition and interaction processes were examined for purchases of capital equipment and industrial services in 31 firms. Data were analyzed to test the soundness of a communications network perspective on the buying center and the managerial implications of such a perspective. Equipment and service purchase measures differed reliably across several indices suggested by our theoretical orientation. Organizational structure and purchase situation attributes correlated in generally expected directions with the dimensions of the buying group.

THE
BUYING CENTER:
STRUCTURE
AND
INTERACTI
PATTERNS

Introduction
THE

concept of the buying center refers to all those members of an organization who become involved in the buying



References: Anyon, G. J. (1963), Managing an Integrated Purchasing Process, New York: Holt, Rinehart, and Winston. Bales, Robert F. (1950), Interaction Process Analysis: A Methodfor the Study of Small Groups, Cambridge, MA: von Bartalanffy, Ludwig (1968), General Systems Theory, New York: Braziller. Bonoma, T. V., R. Bagozzi, and G. Zaltman (1978), "The Dyadic Paradigm with Specific Application to Industrial , and Wesley J. Johnston (1978), "The Social Psychology of Industrial Buying and Selling," Industrial , Gerald Zaltman, and Wesley J. Johnston (1977), Industrial Buying Behavior, Cambridge, MA: Marketing Brand, G. T. (1972), The Industrial Buying Decision, New York: Wiley. Buckner, H. (1967), How British Industry Buys, London: Hutchinson. Calder, Bobby J. (1976) "Structural Role Analysis of Organizational Buying: A Preliminary Investigation," in Consumer and Industrial Buying Behavior, J. Sheth, A. Choffray, J. M. (1977), "A Methodology for Investigating the Nature of the Industrial Adoption Process and the , and G. Lillien (1978), "Assessing Response to Industrial Marketing Strategy," Journal of Marketing, Corey, E. R. (1978), Procurement Management: Strategy, Organization, and Decision-Making, Boston, MA: CBI, Cyert, R. M., H. A. Simon, and D. B. Trow (1956), "Observation of a Business Decision," Journal of Business, 29 (October), 237-248. , and K. R. MacCrimmon (1968), "Organizations," in The Handbook of Social Psychology, 2nd ed., G. , and J. G. March (1963), A Behavioral Theory of the Firm, Englewood Cliffs, NJ: Prentice Hall. Downs, George W., Jr. and Lawrence W. Mohr (1972), "Conceptual Issues in the Study of Innovation," A dministrative Science Quarterly, 17 (June), 163-177. Fortin, P. A. and J. R. B. Ritchie (1980), "Influence Structure in Organizational Buying Behavior," Journal of Business Grashof, J. F. and G. P. Thomas (1976), "Industrial Buying Center Responsibilities: Self Versus Other Member Evaluations of Importance," Proceedings, Chicago: American Gronhaug, K. (1975), "Autonomous vs. Joint Decisions in Organizational Buying," Industrial Marketing Management, 4 (October), 265-271. (1977), "Exploring A Complex Organizational Buying Decision," Industrial Marketing Management, 6 , and T. V. Bonoma (1980), "Industrial-Organizational Buying: A Derived Demand Perspective," in Theoretical Developments in Marketing, C. Lamb and P. Hillier, T. J. (1975), "Decision-Making in the Corporate Industrial Buying Process," Industrial Marketing Management, 4 (June), 99-106. Johnston, Wesley, J. (1979), "Communication Networks and Influence Patterns in Industrial Buying Behavior," , and Thomas V. Bonoma (1981), "Purchases of Capital Equipment and Industrial Services: Buying Center Kelly, J. Patrick (1974), "Functions Performed in Industrial Purchasing Decisions with Implications for Marketing Martilla, John A. (1971), "Word-of-Mouth Communication in the Industrial Adoption Process," Journal of Marketing McMillen, James R. (1973), "Role Differentiation in Industrial Buying Decisions," AMA Proceedings, Chicago: American Marketing Association, 207-211. Nicosia, Francesco and Yoram Wind (1977), "Behavioral Models of Organization Buying Processes," in Behavioral All use subject to JSTOR Terms and Conditions Patchen, Martin (1974), "The Locus and Basis of Influence Pettigrew, Andrew M. (1975), "The Industrial Purchasing Decision as a Political Process," European Journal of Robinson, P. J., C. W. Farris, and Y. Wind (1967), Industrial Buying and Creative Marketing, Boston, MA: Allyn and Schroder, H., M. Driver, and S. Streufert (1966), Human Information Processing, New York: Holt, Rinehart and Scientific American (1969), How Industry Buys 1970, New

You May Also Find These Documents Helpful