15 ways to improve communication in business English Copyright by Andrew D. Miles and English for Business www.barcelonaenglish.com www.madridenglish.net www.englishphone.biz
15 Ways to Improve Oral Communication in Business English
Copyright by Andrew D. Miles, Barcelona, 2007. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form without written authorization from the author. Cover photograph by Andrew D. Miles andrew.miles@barcelonaenglish.com www.barcelonaenglish.com
15 ways to improve communication in business English Copyright by Andrew D. Miles and English for Business www.barcelonaenglish.com www.madridenglish.net www.englishphone.biz
1. INTRO PHRASES
Use introductory phrases before your message to catch people’s attention, so they are listening before you emit your main point. This will also let listeners adjust their hearing to your speed, pronunciation and tone of voice. Therefore, they’ll already be used to your phonemes when you display the main idea.
EXAMPLES
Andrew’s note: A common mistake is to think people will be listening when you say something important. In fact, they don’t know it’s important until you’ve said it!
From my point of view, this idea is wrong. As a matter of fact, this idea is wrong.
15 ways to improve communication in business English Copyright by Andrew D. Miles and English for Business www.barcelonaenglish.com www.madridenglish.net www.englishphone.biz
1. INTRO PHRASES
I’d like to remind you that From my point of view Let me tell you that Apparently In my opinion I believe that It seems that It appears that In fact It sounds as if Evidently Seemingly At first sight On the face of it As a matter of fact Essentially I’m sure that Today I’d like to say that According to what I know
15 ways to improve communication in business English Copyright by Andrew D.