1st Try
I. Characters :
• Jack Nelson - the owner of a coin laundry business named Carter Cleaning Company
• Jennifer Carter - Jack Nelson’s daughter who has graduated from State University and decided to run business with her father.
• Managers
• Cleaner-spotters
• Pressers
II. Facts :
• Carter Cleaning Company consists of six stores.
• Each store heavily dependent on skill managers, cleaner-spotters and pressers.
• Carter Cleaning Companies are facing the main problem in running their firm which is hiring good people.
• The employees generally have no more than a high school education.
• Employee turnover in their store is very high in which it can reach approximately 400%
• The market is very competitive.
• Every weekend, a literally dozens of advertisement for experienced pressers or cleaner spotters can be found in newspaper.
• They are usually paid $ 15.00 per hour and they change job frequently.
• Jennifer does not want any human resources planning and trend analysis in solving the high turnover because of the economic war.
III. Questions :
1. First, how would you recommend we go about reducing the turnover in our stores?
2. Provide a detailed list of recommendations concerning how we should go about increasing our pool of acceptable job applicants so we are no longer faced with the need of hiring almost anyone who walks in the door.
IV. Answers :
1. The most important thing in avoiding the high turnover is by hiring the labours who fix the positions. In this case, the education of the labours is not the most important thing however they have to have knowledge related to their jobs. On the contrary, the first qualification for them is their skills in performing their jobs such as skills in cleaner spotters and presser so before Jack and Jennifer hire the employees, they have to do skill testing. In conclusion, they screen the
• Jack Nelson - the owner of a coin laundry business named Carter Cleaning Company
• Jennifer Carter - Jack Nelson’s daughter who has graduated from State University and decided to run business with her father.
• Managers
• Cleaner-spotters
• Pressers
II. Facts :
• Carter Cleaning Company consists of six stores.
• Each store heavily dependent on skill managers, cleaner-spotters and pressers.
• Carter Cleaning Companies are facing the main problem in running their firm which is hiring good people.
• The employees generally have no more than a high school education.
• Employee turnover in their store is very high in which it can reach approximately 400%
• The market is very competitive.
• Every weekend, a literally dozens of advertisement for experienced pressers or cleaner spotters can be found in newspaper.
• They are usually paid $ 15.00 per hour and they change job frequently.
• Jennifer does not want any human resources planning and trend analysis in solving the high turnover because of the economic war.
III. Questions :
1. First, how would you recommend we go about reducing the turnover in our stores?
2. Provide a detailed list of recommendations concerning how we should go about increasing our pool of acceptable job applicants so we are no longer faced with the need of hiring almost anyone who walks in the door.
IV. Answers :
1. The most important thing in avoiding the high turnover is by hiring the labours who fix the positions. In this case, the education of the labours is not the most important thing however they have to have knowledge related to their jobs. On the contrary, the first qualification for them is their skills in performing their jobs such as skills in cleaner spotters and presser so before Jack and Jennifer hire the employees, they have to do skill testing. In conclusion, they screen the