2009 Bhagwani SAP Project Success

Engineering Management
Field Project

Critical Success Factors In Implementing
SAP ERP Software
By
Anil Bhagwani

Fall Semester, 2009

An EMGT Field Project report submitted to the Engineering Management Program and the Faculty of the Graduate School of The University of Kansas in partial fulfillment of the requirements for the degree of
Master’s of Science

____________________________
Herb Tuttle
Committee Chairperson
____________________________
Diana Fiddick
Committee Member
____________________________
Michael M. Katzman
Committee Member

Date accepted:____________________________

ACKNOWLEDGEMENTS
I would like to thank Herb Tuttle, my EMGT program advisor and the chairperson of the advisory committee for his guidance and support without which this work would have not been possible. I would like to thank my committee members Diana Fiddick and Michael
Katzman for their valuable feedback and guidance.
I would like to sincerely acknowledge the opportunity given by Rhett Tindall – CIO
AMP/NBRC group to work and gain real time experience in IT field. I am thankful to
Nisha Bhagchandani IT Manager – AMP/NBRC group for her valuable feedback throughout the project.
Special thanks go to my employer’s Corning Frequency Control and Legacy
Technologies for financially supporting my Engineering Management studies at
University of Kansas.

EMGT Field Project – Anil Bhagwani

University of Kansas

Page 2

TABLE OF CONTENTS
ACKNOWLEDGEMENTS ............................................................................................................. 2
EXECUTIVE SUMMARY ............................................................................................................. 5
ACRONYMS ................................................................................................................................... 6
INTRODUCTION ........................................................................................................................... 7

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