UNIVERSITY
(Estd. U/S 3 of the UGC Act, 1956)
Accredited by NAAC with ‘A’ Grade
Centre for Distance Learning
(Approved by Joint Committee of UGC – AICTE- DEC)
3rd Floor, Balaji Metro Plaza, Dondaparthi Main Road, Visakhapatnam-530016
Ph. : 0891-2796499,2797499,7799668883, E-mail: cdl@gitam.edu
ASSIGNMENT BOOKLET
Identity No.
: __c13mb0480001______________________________
Learner Name
: _P.SANTOSH REDDY
Programme
: ___MBA
Group
: ___GENERAL
Paper Name (Subject)
:
____________
____________________________
________________________________
___________________________
202 - OPERATIONAL MANAGEMENT_
___
√
Year/ Semester
: 1st
Study Centre
:
2nd
3rd
CDL GITAM UNIVERSITY
Station
___________
: VISAKHAPATNAM
Date
4th
: 23-12-2012
_
Learner Signature
Assignment – I
1. Discuss the role of operations manager in an organization.
Operations management: Operations Management is an area of management concerned with overseeing, designing, controlling the process of production and redesigning business operations in the production of goods and/or services. It involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as needed, and effective in terms of meeting customer requirements. It is concerned with managing the process that converts inputs
(in the forms of materials, labor, and energy) into outputs (in the form of goods and/or services).
The relationship of operations management to senior management in commercial contexts can be compared to the relationship of line officer to highest-level senior officers in military science.
The highest-level officers shape the strategy and revise it over time, while the line officers make tactical decisions in support of carrying out the strategy. In business as in military affairs, the boundaries between levels are not always distinct; tactical information