2128iba Final Exam Key Concepts
2128IBA Business Processes
Study Guide for Final Exam Preparation
Key Concepts – Multiple choice.
The impact of competition of value generation. * Some firms have natural competitive advantage * Geographical proximity to inputs, e.g. steel/coal * Legislated monopoly, e.g. NTT DoCoMo * Intellectual Property ownership, e.g. Apple Computers * Other firms must create CA through * Added value, e.g. product attributes * Lower production costs, e.g. fit between activities
The value chain: including support processes and primary processes.
What is value chain analysis. * Value chain analysis is the process of isolating activities “that are technologically and strategically distinct.” Porter, M.E., 1985. p. 39 * A firm’s value chain is a system of interdependent activities linked across and up/down the firm * Neither value chains nor activity areas can be mapped consistently with accounting system categories * VCA aimed at the business unit level and lower – not really large corporations of multiple BU’s
How is value chain analysis related to strategic alignment.
All process and people are all aligned with the strategic goals of the company.
What is the meaning of strategic alignment.
Support, People and processes all help to achieve the goals of the company.
Strategic alignment and performance management.
Accountability and Strategic Alignment.
Shows who is responsible for specific processes
Strategic Alignment and Innovation.
Process Based Competition. Process affect innovation and innovation improves processes.
Relationship between Strategic Alignment and Differentiation.
Firm’s impact on buyers value chain.
Why bother mapping in strategic alignment. * Process evaluation measures * Process performance analysis * Service evaluation: Blueprinting * Business processes: A broader perspective * Benchmarking and Re-engineering * Quality
Study Guide for Final Exam Preparation
Key Concepts – Multiple choice.
The impact of competition of value generation. * Some firms have natural competitive advantage * Geographical proximity to inputs, e.g. steel/coal * Legislated monopoly, e.g. NTT DoCoMo * Intellectual Property ownership, e.g. Apple Computers * Other firms must create CA through * Added value, e.g. product attributes * Lower production costs, e.g. fit between activities
The value chain: including support processes and primary processes.
What is value chain analysis. * Value chain analysis is the process of isolating activities “that are technologically and strategically distinct.” Porter, M.E., 1985. p. 39 * A firm’s value chain is a system of interdependent activities linked across and up/down the firm * Neither value chains nor activity areas can be mapped consistently with accounting system categories * VCA aimed at the business unit level and lower – not really large corporations of multiple BU’s
How is value chain analysis related to strategic alignment.
All process and people are all aligned with the strategic goals of the company.
What is the meaning of strategic alignment.
Support, People and processes all help to achieve the goals of the company.
Strategic alignment and performance management.
Accountability and Strategic Alignment.
Shows who is responsible for specific processes
Strategic Alignment and Innovation.
Process Based Competition. Process affect innovation and innovation improves processes.
Relationship between Strategic Alignment and Differentiation.
Firm’s impact on buyers value chain.
Why bother mapping in strategic alignment. * Process evaluation measures * Process performance analysis * Service evaluation: Blueprinting * Business processes: A broader perspective * Benchmarking and Re-engineering * Quality