3.2 work file
Part I: Nonverbal Communication
Try This: Research what one hand gesture means in a different country.
(You may ask people from other countries/and or conduct your own web search or library search for answers). Some suggested countries/cultures to research might be: Italy, Japan, China, Greece, and the Middle East (10 points)
Hand gesture:
Single clapping of the hands in front of the face
Country/Culture referenced:
Japan
What does it mean?
It means asking for forgiveness; favor, or thanking for a meal.
Part II: Nonverbal Communication and Active Listening
Choice #1: Interview a professional about their career choice and take some notes. Focus on the non-verbal gestures and active listening that take place during the interview. Document non-verbal gestures the other person uses and your interpretation of these gestures. Do they conflict with the message being sent? While conducting the interview, be sure to use active listening statements to clarify understanding.
Some suggested topics of discussion to cover during your interview might include the following:
1) What is your current job title?
Bartender/manager
2) What are your current job responsibilities?
Stocking the bar, managing money, manage customers, serve food
3) What level of education/certification must you have for this career?
Experience and tip certification
4) Did you have to train for this career once you began your job, or did your education prepare you for this position?
Had to train once she began her job
5) Is there opportunity for advancement in your career?
Yes
6) What other paths can you follow with this career?
Anything in the food industry or management position
7) What are your biggest challenges in this position?
My sister believes that because she makes good/quick money she won’t go back to school because the money is so good.
Discuss at least two examples of nonverbal communication and active listening that took place during
Try This: Research what one hand gesture means in a different country.
(You may ask people from other countries/and or conduct your own web search or library search for answers). Some suggested countries/cultures to research might be: Italy, Japan, China, Greece, and the Middle East (10 points)
Hand gesture:
Single clapping of the hands in front of the face
Country/Culture referenced:
Japan
What does it mean?
It means asking for forgiveness; favor, or thanking for a meal.
Part II: Nonverbal Communication and Active Listening
Choice #1: Interview a professional about their career choice and take some notes. Focus on the non-verbal gestures and active listening that take place during the interview. Document non-verbal gestures the other person uses and your interpretation of these gestures. Do they conflict with the message being sent? While conducting the interview, be sure to use active listening statements to clarify understanding.
Some suggested topics of discussion to cover during your interview might include the following:
1) What is your current job title?
Bartender/manager
2) What are your current job responsibilities?
Stocking the bar, managing money, manage customers, serve food
3) What level of education/certification must you have for this career?
Experience and tip certification
4) Did you have to train for this career once you began your job, or did your education prepare you for this position?
Had to train once she began her job
5) Is there opportunity for advancement in your career?
Yes
6) What other paths can you follow with this career?
Anything in the food industry or management position
7) What are your biggest challenges in this position?
My sister believes that because she makes good/quick money she won’t go back to school because the money is so good.
Discuss at least two examples of nonverbal communication and active listening that took place during