This work is dedicated to my family, for their continued support, guidance and unending concern.
I acknowledge and thank my project mentor for taking time off his busy schedule to mentor this project.
I am most grateful to GOD, through whom I am able to do all things
Contents:
Part 1
Project objectives and overall research approach
1.1 Topic chosen and reasons for choosing topic 4
1.2 Reasons for choosing organization 4 1.2.1 Historical background of KQ 5 1.2.2 Awards and achievements: 5 1.2.3 Vision and Mission 6 1.2.4 Authorized Capital 6 1.2.5 Group structure 7
1.3 Project objectives 7
1.4 Overall research approach 8
Part 2
Information gathering and Accounting/Business techniques
2.1 Sources of Information: 9 2.1.1 Primary source: 9 2.1.2 Secondary sources: 9
2.2 Description of the methods used to collect information 10 2.2.1 Interviews 10 2.2.2 Annual reports and ACCA manuals 11 2.2.3 Online access 11
2.3 The limitations of information gathering 11 2.3.1 Primary source 11 2.3.2 Secondary sources 12
12.4 Ethical issues that arose during information gathering: 13
2.5 The accounting / business techniques used 13 2.5.1 The Balanced Scorecard (BSC) 13 2.5.2 Accounting techniques 15
Part 3
Results, analysis, conclusions and recommendations
3.1 Description of the results 16
3.1.1 Limitations of the results 16
3.2 Presentation of results 17
3.3 Analysis of Data by use of Balanced Scorecard.......................................................19
3.3.1 Customer perspective…………….....………………………………………………19 3.3.2 Internal perspective...................................................................................…….20 3.3.3 Innovation and learning…..................................................................................21 3.3.4 Financial 22 Profitability ratios: 22 Liquidity ratios: 25 Capitalization/financial leverage ratios 28
Bibliography: Balanced Score Card Institute (1998) Balanced Score Card [Online]. Balanced Score Card Institute. Retrieved from: http://www.balancedscorecard.org/BSCResources/AbouttheBalancedScorecard/tabid/55/Default.aspx [Accessed 25 May 2009] Evans, D Frank wood and Alan sangster (2002) Business Accounting.10th edition. Kaplan, Robert S., Norton, David P. (1996) The Balanced Scorecard: Translating Strategy Into Action. Boston: Harvard Business school Press. Washington state university (2009) Limitations of Ratio Analysis [Online]. Washington state university. Retrieved from: http://cbdd.wsu.edu/kewlcontent/cdoutput/TOM505/page26.htm [Accessed 31 July 2009] Watson, D Wikipedia (2008) Dividend Cover [Online]. Wikipedia. Retrieved from: http://en.wikipedia.org/wiki/Dividend_cover [Accessed 31 August 2009] [pic]