316 Support Individuals To Access And U
316 Support individuals to access and use services and facilities
1.1 Describe how accessing a range of services and facilities can be beneficial to an individual’s well being
It is beneficial for an individual’s overall (physical, mental, social) well-being to have access to a range of services and facilities.
For example supporting an individual to use the bus helps them to feel part of the society, doing something that others do. They can also meet others which helps them to socialize.
1.2 Identify barriers that individuals may encounter in accessing services and facilities
Environmental: lack of ramps, disabled access/toilets, lifts, high risk locations.
Communication: no translators, lack of loop system, poor communication skills, lack of information or publicity about the service / facilities.
Psychological: fear or anxiety, lack of confidence, unfamiliarity.
Financial cost: anticipated cost, actual cost
1.3 Describe ways of overcoming barriers to accessing services and facilities
By gathering as much information as possible about the services and facilities, then the issues, risks and hazards get assessed before creating a plan alongside the individual to help overcome discrimination and barriers.
Explain why it is important to support individuals to challenge information about services that may present a barrier to participation
It is important to challenge information about services that present barriers to participation and inclusion so that the service is aware and is challenged to make changes and adaptations when and where needed in order to ensure their service is accessible & fully inclusive.
2.1 & 2.2 & 2.3
Work with an individual to identify a range of services and facilities likely to meet their assessed needs
Agree with an individual their preferred options for accessing services and facilities
Work with an individual to select services or facilities that meet their assessed needs and preferences
1.1 Describe how accessing a range of services and facilities can be beneficial to an individual’s well being
It is beneficial for an individual’s overall (physical, mental, social) well-being to have access to a range of services and facilities.
For example supporting an individual to use the bus helps them to feel part of the society, doing something that others do. They can also meet others which helps them to socialize.
1.2 Identify barriers that individuals may encounter in accessing services and facilities
Environmental: lack of ramps, disabled access/toilets, lifts, high risk locations.
Communication: no translators, lack of loop system, poor communication skills, lack of information or publicity about the service / facilities.
Psychological: fear or anxiety, lack of confidence, unfamiliarity.
Financial cost: anticipated cost, actual cost
1.3 Describe ways of overcoming barriers to accessing services and facilities
By gathering as much information as possible about the services and facilities, then the issues, risks and hazards get assessed before creating a plan alongside the individual to help overcome discrimination and barriers.
Explain why it is important to support individuals to challenge information about services that may present a barrier to participation
It is important to challenge information about services that present barriers to participation and inclusion so that the service is aware and is challenged to make changes and adaptations when and where needed in order to ensure their service is accessible & fully inclusive.
2.1 & 2.2 & 2.3
Work with an individual to identify a range of services and facilities likely to meet their assessed needs
Agree with an individual their preferred options for accessing services and facilities
Work with an individual to select services or facilities that meet their assessed needs and preferences