Table of Contents
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Subject: Developing yourself as an Effective Human Resources or Learning & Development
Practitioner
Introduction
1.1 The Human Resources Profession Map (HRPM) – Knowledge, Skills and Behaviours
2.1 HR Customers – Meeting Their Needs
2.2 Methods of Communication – Advantages & Disadvantages
2.3 Effective Delivery of Service
2.4 CPD & Self Assessment
3.1 Development Plan
3.2 Development Record
Bibliography
Introduction
The assignment will discuss what relevant skills I need to acquire in the Learning and Development specialist area, through the 4 main bands and 8 behaviours I need to abide by in order to create my own credibility and become successful in the Human Resources Department.
1.1 The Human Resources Profession Map (HRPM) – Knowledge, Skills and Behaviours
As a CIPD member, I have access to the Human Resources Profession Map (HRPM), which assists my capabilities “against the activities, knowledge and behaviours” and enables me to “access recommendations for development”1. The map is very easy to use and is constructed around 10 professional areas and 8 behaviours all HR Practioners should aim to have throughout their careers, built around different skills in four bands. The HRMP displayed in (Figure 1) reveals what these behaviours and skills are below.
Fig.1
The Core of the HR Profession Map
Despite whichever role a HR Practitioner specialises in, it is vital the two core professional areas are understood and applied in any business you work in. They are both recognised as a great foundation to start and maintain your career as a
Bibliography: Primary Source: Work Experience as Trainer at TNS UK from July 2009 – present 4DEP Lectures, Tutor – Sue McEvoy Secondary Sources: www.cipd.co.uk https://myhrmap.cipd.co.uk/login.aspx?ReturnUrl=%2fDefault.aspx 2013 HR Advocate, LLC Financial, Legal and Other Advice Disclaimer: http://hradvocate.biz/2011/08/17/who-are-your-hr-customers-really/ Porter, K., Smith, P. & Fagg, R. 2006. Leadership and Management for HR Professionals. 3rd Ed. Oxford