An Analysis
Introduction
Strategic planning is central to management study. It defines the long term direction for the company and all other business functions orbit around their established strategies. This article studies how a company formulates business-level strategies, optimize their competitive positioning and obtain a competitive advantage over their rivals.
In order to further illustrate this management issue, this article investigates into the successful competitive positioning of a leading Hong Kong imported food and daily necessity retailer, the 759 Store 阿信屋. Despite 759 Store has a diversified range of business, this article focuses on its major business function as an imported packaged-snacks retailer. The chain-store has grown exponentially since its establishment in July 2010. By November 2014, it has 210 stores across Hong Kong and has significantly increased its market share in the industry.1 This achievement should be credited to the unique competitive strategy the company has adopted.
Michael Porter’s Generic Competitive Strategies analyzes how a company should formulate their business model to give them a specific form of competitive position in the market. The three strategies are low cost strategy, differentiation strategy and focus strategy respectively. Low cost strategy drives company to lower their cost and obtain high efficiency, so they can attract customers with lower prices than their competitors. Differentiation strategy, on the contrary, tries to satisfy customers’ needs in a way that its competitors cannot and it has the competitive advantage by charging premium prices. Focus strategy suggests firms specialize in few segments or target market to attain cost advantage or differentiation advantage in the market.2
759 Store’s competitive strategy, however, has adopted both the differentiation and the low cost strategy simultaneously to attract
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