805 1 the Four Functions of Management
Introduction to Management
Assignment One (805.1): The Four Functions of Management
Task One: Interview
The person I chose to interview for my case study was the Village Manager at Summerset Aotea. Summerset Aotea is a new retirement village for the over 65’s that opened 7 years. The majority of its residents live independently however it is able to provide up to resthome level care for residents living in the main building. The current Village Manager has worked at Aotea for almost 4 years and with Summerset for 7 years. She manages 24 staff including caregiving, nursing, property, activities, sales, café and office staff.
Interview:
Q) There are many types of plans that workplaces use to meet their goals and objectives, including mission statements, business plans, marketing plans and strategic plans. Which plan types do you use to assist you with meeting your goals and objectives?
A) Business plan, quality & risk management plan, H&S plan. All these plans are important and they are all encompassed within the business plan.
Q) How often would you refer to each plan type?
A) Thoroughly monthly at our Quality meeting but the goals are always in the back of my mind throughout the month – for example if I’m in the middle of something I will think “what is my objective here?” so I refer to the relevant plan.
Q) Which plans do you refer to and use in conjunction with your staff?
A) H&S and business. For example we’re having a clinical audit in a month and I know in the business plan the goal is to get 3 yrs certification so these are always being referred to and considered and brought into the regular staff meetings and catch-ups.
Do you refer to your mission statement?
No not really, I’m aware it’s the overarching factor of the business but I don’t refer to it.
Q) There are many types of organisational structures, for example formal/informal, functional, divisional and matrix structures. What kind do you have in place on site and how
Assignment One (805.1): The Four Functions of Management
Task One: Interview
The person I chose to interview for my case study was the Village Manager at Summerset Aotea. Summerset Aotea is a new retirement village for the over 65’s that opened 7 years. The majority of its residents live independently however it is able to provide up to resthome level care for residents living in the main building. The current Village Manager has worked at Aotea for almost 4 years and with Summerset for 7 years. She manages 24 staff including caregiving, nursing, property, activities, sales, café and office staff.
Interview:
Q) There are many types of plans that workplaces use to meet their goals and objectives, including mission statements, business plans, marketing plans and strategic plans. Which plan types do you use to assist you with meeting your goals and objectives?
A) Business plan, quality & risk management plan, H&S plan. All these plans are important and they are all encompassed within the business plan.
Q) How often would you refer to each plan type?
A) Thoroughly monthly at our Quality meeting but the goals are always in the back of my mind throughout the month – for example if I’m in the middle of something I will think “what is my objective here?” so I refer to the relevant plan.
Q) Which plans do you refer to and use in conjunction with your staff?
A) H&S and business. For example we’re having a clinical audit in a month and I know in the business plan the goal is to get 3 yrs certification so these are always being referred to and considered and brought into the regular staff meetings and catch-ups.
Do you refer to your mission statement?
No not really, I’m aware it’s the overarching factor of the business but I don’t refer to it.
Q) There are many types of organisational structures, for example formal/informal, functional, divisional and matrix structures. What kind do you have in place on site and how
References: Chris Ahoy, Associate Vice President, Facilities Planning & Management, Iowa State University, Facilities News, September 1998 Elaine J. Hom, BusinessNewsDaily, Feb 2013 http://www.businessnewsdaily.com/3882-vision-statement.html Jeanette Mulvey & Robert Roy Britt, BusinessNewsDaily, Jul 2010 http://www.businessnewsdaily.com/4-creating-effective-business-marketing-plan.html http://kalyan-city.blogspot.com/2011/07/distinguish-difference-between-formal.html accessed June 2013 http://www.buzzle.com/articles/management-concepts-the-four-functions-of-management.html accessed June 2013 http://edis.ifas.ufl.edu/hr020 accessed June 2013 http://www.goodreads.com/quotes/tag/business accessed June 2013