|8-D is a quality management tool and is a vehicle for a cross-functional team to articulate thoughts and provides scientific determination to details of problems |
|and provide solutions. Organizations can benefit from the 8-D approach by applying it to all areas in the company. The 8-D provides excellent guidelines allowing |
|us to get to the root of a problem and ways to check that the solution actually works. Rather than healing the symptom, the illness is cured, thus, the same |
|problem is unlikely to recur. |
|Step |0 |1 |
|1 |Establishing the Team: |Team Goals: |
| |Establish a small group of people with the process/ product | |
| |knowledge, allocated time, authority and skill in the required | |
| |technical disciplines to solve the problem and implement corrective |Team Objectives: |
| |actions. | |
|Department |
|Name