9 2 work file 1 rs

Name: Regina Simon
Date: 12/4/2014
School: Marengo high School
Facilitator: Mrs. Williams

9.2 Consumers Turn Right-Work File

Consumer Protection Acts Site 1

Match each Act with the proper explanation of the legislation. Place the correct letter in the blank next to the numbered definition.

A. Truth in Leasing Act
B. Magnuson-Moss Warranty Act
C. Fair Credit Billing Act
D. Truth in Lending Act
E. Fair Credit Reporting Act

D 1. Covers personal property leased by an individual for a period of more than 4 months for personal, family or household use. A 2. Protects consumers in credit transactions by requiring clear disclosure of key terms and actual costs for the consumer in a lending arrangement.

B 3. Protects the buyer of any product that costs more than $25.00 and comes with an expressed warranty.

C 4. Protects the privacy and accuracy of information in a credit check.

E 5. Allows for corrections of mistakes that appear on consumer credit accounts.

Lemon Law Site 2

1. Explain who the Lemon Law protects.
Its protects car purchasers.

2. The Lemon Law covers the purchase of new cars or old trucks.

3. The Lemon Law says that the   is responsible for taking care of the defects.

4. Below are some specific guidelines/discussions that relate to the Lemon Law. Answer these questions after you have thoroughly read the course information about the Lemon Law.
A. If a car cannot be repaired during the warranty period, is the defective car considered a lemon?
 

B. How many chances does a manufacturer have to repair brake or steering problems?
 

C. For a car/truck to be considered a ‘lemon,’ how many days must a car be in the shop (within the warranty period) for repairs?   days

5. Using the specifications of the Lemon Law and the course resources write a letter of complaint for a car you want to return via the Lemon Law. Fill in the blanks (red text) in the sample format below. Write this letter carefully and use the completed letter for the required letter found in the 6.2 exam. Remember since you are going to invoke the Lemon Law, you will need to make reference to a new car and meet the Lemon Law guidelines to get a replacement new car.
(Your Address)
(Return address)
(Your City, State, Zip Code)
Today’s Date (Date)
Name and Title of person you are writing (Inside Address)
Company Name
Street Address
City, State, Zip Code

(Dear Contact Person)

On (date), I purchased (or had repaired) a (name of the product with serial number or model number, or the services performed. (This should be a new car.). I made this purchase (location, date, and other important details about the transaction). Name and address of dealer where purchase was made.
Unfortunately, the car has not performed well because (state the problem.) I have had the car (unsuccessfully repaired   times, or address safety hazards etc.)
Therefore to resolve this problem, I would appreciate (state the action you want). Enclosed are copies (keep the originals for yourself) of my records (receipts, canceled checks, warranties, contracts, model and serial numbers, and other actions already taken.)
I look forward to your reply and a resolution to my problem, and will wait (for a set time limit (usually three weeks) before seeking third party assistance. Please contact me at the above address or by phone at (home and work numbers including the area codes.)

Sincerely, (Complimentary close)

(Your name) (Signature Block)
(Your account number if applicable) Signature

Consumer Advocacy

1. List three consumer advocacy organizations: