9126 4 Standard
ISO/IEC JTC1/SC7/WG6 N
26-Jul-15
TITLE: ISO/IEC 9126-4: Software Engineering - Software product quality - Part 4: Quality in use metrics
DATE: 26-Jul-15
SOURCE: JTC1/SC7/WG6
WORK ITEM: Project 7.13.01.1
STATUS: Version 5.66.0
DOCUMENT TYPE: DTRFinal
ACTION: For voteFor publication
PROJECT Prof. Motoei AZUMA
EDITOR: Department of Industrial Eng. and Management Waseda University 3-4-1, Okubo, Shinjuku-ku, Tokyo 169, Japan FAX: +81-3-3200-2567 azuma@azuma.mgmt.waseda.ac.jp
DOCUMENT Nigel BEVAN EDITOR: Serco Usability Services 22 Hand Court London WC1V 6JF UK Fax: +44 20 74 21 64 77 nbevan@usability.serco.com
CO-EDITOR Witold Suryn Gemplus Canada 3 Place du Commerce, suite 300 HE3 1H7 Isle des Soeurs, Quebec Canada Fax: +1 514 723 2301 witold.suryn@gemplus.com
Reference number of working document: ISO/IEC JTC 1/SC 7 N
Date: 26-Jul-15
Reference number of document: ISO/IEC DTR 9126-4
Committee identification: ISO/IEC JTC 1/SC 7/WG 6
Secretariat: ANSI
Software Engineering — Software Product Quality — Part 4 Quality in use metrics
Document type: Technical Report
Document subtype:
Document stage:
Document language: E
Contents
1 Scope 1
2 Conformance 2
3 References 2
4 Terms and definitions 2
5 Symbols and Abbreviated Terms 3
6 Use of software quality metrics 3
7 How to read and use the metrics table 4
8 Metrics Tables 5
8.0 General 5
8.1 Effectiveness metrics 7
8.2 Productivity metrics 8
8.3 Safety metrics 10
8.4 Satisfaction metrics 11
Annex A (Informative) Considerations when using metrics 13
A.1 Interpretation of measures 13
A.2 Validation of Metrics 14
A.3 Use of Metrics for Estimation (Judgement) and Prediction (Forecast) 16
A.4 Detecting deviations and anomalies in quality problem prone components 17
A.5 Displaying Measurement Results 17
Annex B (Informative) Use of Quality In Use, External & Internal Metrics (Example) 18
B.1 Introduction 18
B.2 Overview of
26-Jul-15
TITLE: ISO/IEC 9126-4: Software Engineering - Software product quality - Part 4: Quality in use metrics
DATE: 26-Jul-15
SOURCE: JTC1/SC7/WG6
WORK ITEM: Project 7.13.01.1
STATUS: Version 5.66.0
DOCUMENT TYPE: DTRFinal
ACTION: For voteFor publication
PROJECT Prof. Motoei AZUMA
EDITOR: Department of Industrial Eng. and Management Waseda University 3-4-1, Okubo, Shinjuku-ku, Tokyo 169, Japan FAX: +81-3-3200-2567 azuma@azuma.mgmt.waseda.ac.jp
DOCUMENT Nigel BEVAN EDITOR: Serco Usability Services 22 Hand Court London WC1V 6JF UK Fax: +44 20 74 21 64 77 nbevan@usability.serco.com
CO-EDITOR Witold Suryn Gemplus Canada 3 Place du Commerce, suite 300 HE3 1H7 Isle des Soeurs, Quebec Canada Fax: +1 514 723 2301 witold.suryn@gemplus.com
Reference number of working document: ISO/IEC JTC 1/SC 7 N
Date: 26-Jul-15
Reference number of document: ISO/IEC DTR 9126-4
Committee identification: ISO/IEC JTC 1/SC 7/WG 6
Secretariat: ANSI
Software Engineering — Software Product Quality — Part 4 Quality in use metrics
Document type: Technical Report
Document subtype:
Document stage:
Document language: E
Contents
1 Scope 1
2 Conformance 2
3 References 2
4 Terms and definitions 2
5 Symbols and Abbreviated Terms 3
6 Use of software quality metrics 3
7 How to read and use the metrics table 4
8 Metrics Tables 5
8.0 General 5
8.1 Effectiveness metrics 7
8.2 Productivity metrics 8
8.3 Safety metrics 10
8.4 Satisfaction metrics 11
Annex A (Informative) Considerations when using metrics 13
A.1 Interpretation of measures 13
A.2 Validation of Metrics 14
A.3 Use of Metrics for Estimation (Judgement) and Prediction (Forecast) 16
A.4 Detecting deviations and anomalies in quality problem prone components 17
A.5 Displaying Measurement Results 17
Annex B (Informative) Use of Quality In Use, External & Internal Metrics (Example) 18
B.1 Introduction 18
B.2 Overview of