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Abb Case
1. Addressing the Comsys problem:
If I were Don Jans I would take up the COMSYS project issue with the steering committee as follows: * Currently the U.S. relays division is facing problems in allocating resources to its activities. The COMSYS project whose objective is to develop a common platform for future product development is, apparently, consuming more resources which in turn is affecting the local development of the division. As a result the front-line profit center managers’ performance is getting affected.

* The conflict between long-term technical development and short-term profits is making the situation worse. As per the Business Area’s concern, the COMSYS project should be given priority over other activities as this project, if successfully implemented, would enhance the operations and efficiency of our relays business across the world. However, the development of the project is affecting the daily activities of the company. The problem spilled-over to the regional transmission performance and thus allocation of funds to the project COMSYS (in this case investing in R&D) rises as an important issue to be discussed.

* Such an issue increases the difficulty in reaching to a decision. The more time we take in reaching to a conclusion; more will the performance of the company get affected. First of all, we need to ensure that the development of project COMSYS doesn’t affect the operations and performance of the company. Second, we need to allocate suitable resources like funds, workforce etc. for project COMSYS separately. Moreover, from the short-term perspective we need to implement the project as soon as possible as the resources allocated to the project would then be available for daily operations, and from the long-term perspective we would be able to eliminate the compartmentalized framework of the profit centers and thus form a common base of software and hardware.

* In the current situation it would be difficult to

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