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ABC model 2
After thoroughly examining my case study of a 45 year old woman whose 21 year old daughter was murdered there are effective measures that can be taken to prevent her from losing her job. This lady is experiencing a traumatic emergency crisis. My goal as a professional helper is to provide temporary, but immediate relief. This will enable the client to return to her daily functioning with minimal damage. The ABC model of crisis intervention is a method for conducting very brief mental health interviews with clients whose functioning level has decreased following a psychosocial stress. The ABC of crisis intervention is achieving contact; boiling the problem down to basics; and coping. The fact that this woman has two other daughters and a job to focus on makes it difficult. Also, she is stressed because her husband is not communicating with her right now so she does not know his feelings, and she don’t have him for emotional support in this time of need. For me to be a good professional in helping her overcome her emotional state I must be attentive, listen, and engage when needed.
The foundation of crisis intervention is the development of rapport-a state of understanding and comfort- between clients and counselor, this is where trust and openness happen, the client who is in shock and denial can start to calm down and talk about the situation that has occurred. As I’m making direct eye contact to express my attending behavior with “Nancy,” I will ask open-ended questions in order for her to answer and express her feelings. Such questions such as: “what do you think the reason is that your husband does not want to communicate?” “Do you feel that his lack of communication is weakening your marriage?” “Tell me about the issues that are preventing you from working?” “What are the nightmares you are experiencing?” This gives Nancy time to explore her thoughts and draw conclusions on specifics that she may not have realized before or have been able to express due to



Bibliography: Echterling, L. G. (2005). Crisis Intervention. Upper Saddle River: Kevin M. Davis. Kanel, K. (2007). A Guide to Crisis Intervention. Belmont: Cenage Learning.

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