EXECUTIVE SUMMARY
The owner of the company Mark steel is looking for a solution to attend to the problems which ABC company is facing and to find the possible solution through this report. ABC is a local supermarket that offers a wide range of products to local customers who work, live and stay in the city. ABC is a new established company that has 30non managerial employees, and 5 supervisors, 1 manager.
There is the list of the requirements that this ABC supermarket is facing and as the manager of this supermarket i have to address the following issues:
Underground car parking is not sufficient to handle the large number of customers
The trolley stands are not evenly distributed throughout the car parking
No covered area for the customers to stand in wet weather
Bakery counters should be enlarged
Employees are either late for work or absent
Improving financial stability of the supermarket while addressing general problems.
CONTENTS 1.
1 INTRODUCTION 2
2 PROCEDURE 3
3 FINDINGS 4
4 CONCLUSION 6
5 RECOMMODATIONS 6
6 References 7
1 INTRODUCTION
As per the situation in the current ABC supermarket store, owner Mark Steel has raised many issues and concerns regarding the functionality of the firm and customer service. I have tried to understand the situation, formulate and present a solution to the owner in respect with his concerns and providing him the solution needed. ABC supermarket is a new established company which is located in Auckland city. ABC offers a wide range of products to local customers who work and stay in the city, these are bakeries, snacks and drinks, cooking ingredients, homecare, deli and chilled foods, hot meals, meats and seafood, as well as personal care.
1.1 Objectives for the report
Addressing to the problems regarding the following:
1 underground car parking
2. Trolley stands
3. Covered area
4. Bakery
References: garethsworld.com/blog/economics/supermarkets-aren’t-super/ http://www.wilsonparking.co.nz/go/regions/auckland-cbd Net.worksplace.co.uk/…/.guideto.dealing.employees