A thesis presented to the faculty of
College of Arts and Sciences
Lyceum of the Philippines University
In partial fulfillment of the requirements for the degree of Bachelor of Science International Hospitality Management with specialization in Cruise Line Operation in Hotel Services
Mary Angelie M. Andres
Dan Paolo M. Asuncion
Karen Pearl C. Sayson
Lorenz Ian A. Vicedo
Submitted to
Mr. Romualdo Mabuan
Acknowledgement
The researchers would like to acknowledge and extend their heartfelt gratitude to the following people who in one way or another contributed and extended their valuable assistance in the conduct and completion of this research study:
First of all we would like to thank God for guiding us as we go on with our studies, for giving us the strength and inspiration despite the hustles and pressures, for helping us to finish this research study, and for all the blessings specially the gift of wisdom.
Secondly, we would like to thank our English professor Mr. Romualdo Mabuan for his kindness, patience, encouragement, help and advices. It was a really good working experience under him. We would also like to thank those Library Staffs of Lyceum of the Philippines University who validated our survey questionnaire.
We would also like to extend our gratitude to section H140 of ENG12A class for their cooperation in answering our survey questionnaire. And to our friends that helped and gave some comments and suggestion in our thesis.
Lastly we would like to give special thanks to our loving and supportive parents who gave us encouragement to finish this thesis.
Mary Angelie M. Andres
Dan Paolo M. Asuncion
Karen Pearl C. Sayson
Lorenz Ian A. Vicedo
TABLE OF CONTENTS
Approval Sheet i
Acknowledgement ii
Table of Contents iii
Abstract iv
Reference v