Ace-life Insurance Company Analyse 
Star Throwers (PM Class)
Hong Kong Baptist University
School of Business
Department of Management
MScBM
MGNT 7230 Managing People
Instructor: S.W. Lam
Team Project
Content
Executive Summary
1
Training & Development
3
Evaluation & Recommendation
7
SMART Goals Setting
8
Developing Self-awareness
10
Managing Interpersonal Conflict
12
Fostering a Motivating Work Environment
14
Agency Problem & Solution
16
Appendix/Reference
19
Training & Development
The training for new employees
Training for new employees is one of the most vital parts for every company, for the reason that this part provides an opportunity for the new employees to learn about the business information and culture of the company, the new employees can study the foundational working skills from relevant trainings. For ACE Life, it attached great importance to the training for new employees. These training classes are arranged for the employees who have entered the company from 0 to 6 months, and each class is arranged for 4-5 days. These relevant training classes aim to improve the new employees comprehensively, and there have several main objectives for the training programs: Firstly, after the training, the new employees should know well about the products of ACE Life, and they must know the sales process of ACE Life. Secondly, the employees are required to improve their understandings of different kinds of insurances, moreover, after relevant classes, the employees must develop a good habit of selling and improve their mentality. Finally, some vital knowledge and skills are necessary for the employees to know, including UL, MCI, CIB, FD, CWL and Riders. It is worth mentioning, these training classes are able to be adjusted based on the employees’ abilities, if the new employees are very great they can choose the classes by themselves.
The training for new employees is very important for every company, it can build the foundation of new employees, they can have a good
Hong Kong Baptist University
School of Business
Department of Management
MScBM
MGNT 7230 Managing People
Instructor: S.W. Lam
Team Project
Content
Executive Summary
1
Training & Development
3
Evaluation & Recommendation
7
SMART Goals Setting
8
Developing Self-awareness
10
Managing Interpersonal Conflict
12
Fostering a Motivating Work Environment
14
Agency Problem & Solution
16
Appendix/Reference
19
Training & Development
The training for new employees
Training for new employees is one of the most vital parts for every company, for the reason that this part provides an opportunity for the new employees to learn about the business information and culture of the company, the new employees can study the foundational working skills from relevant trainings. For ACE Life, it attached great importance to the training for new employees. These training classes are arranged for the employees who have entered the company from 0 to 6 months, and each class is arranged for 4-5 days. These relevant training classes aim to improve the new employees comprehensively, and there have several main objectives for the training programs: Firstly, after the training, the new employees should know well about the products of ACE Life, and they must know the sales process of ACE Life. Secondly, the employees are required to improve their understandings of different kinds of insurances, moreover, after relevant classes, the employees must develop a good habit of selling and improve their mentality. Finally, some vital knowledge and skills are necessary for the employees to know, including UL, MCI, CIB, FD, CWL and Riders. It is worth mentioning, these training classes are able to be adjusted based on the employees’ abilities, if the new employees are very great they can choose the classes by themselves.
The training for new employees is very important for every company, it can build the foundation of new employees, they can have a good
References: Cathy Solter, P.T.M.D.a.S.E., 2007. Advanced Training of Trainers. Pathfinder International, May. Robert S. Kaplan and David P. Norton, "The Strategy-Focused Organization," Harvard Business School Press, 2001 Training Today, 2013. Importance of Employee Training. [Online] Available at: HYPERLINK "https://training.blr.com/employee-training-topics/Importance-of-Employee-Training" [Accessed 20 November 2014].