Achieving and Maintaining Individual Excellence Paper
University of Phoenix
Joycelyn Bennett
BSHS 461: Building Community in Organizations
Group LM07BHS10
September 29, 2009
Achieving and Maintaining Individual Excellence
Excellence is based on individual performance. When an individual has accomplished a goal and experienced success, that person has reached excellence. In human services excellence is more than a purpose. It comes with many functions to make an organization effective and successful. A human service worker must not only be capable to plan, design, develop human resources, budget, supervise, and evaluate; he/she must be able to direct the social, cultural and political extent of the position. It also consists of being knowledgeable to the beliefs, values, customs, client system and traditions of the organization and its surroundings. Managing the Environment In the human services field needs assessments, asset mapping, community collaboration, and marketing and public relations strategies will assist the agency in coping with the environment. As a human service provider I am well capable to monitor trends from the changes that occur over time. However the changes will make it difficult to manage at some point depending of how often the changes are occurring and the support that will be provided. I can handle change and making transitions however, it will be difficult dealing with the change and setting a timeframe. Planning and Program Design Human service workers must have the skills and knowledge in planning process, assessment, and determination. They must be able to help the organization reach goals and work with the organization in completing their mission and purpose. This process is important to the client and the organization. As a human service worker it comes easy to plan and strive to reach goals and help the
References: Lewis Judith A, Lewis Michael, Packard Thomas. Management of Human Service Programs, Fourth Edition. Chapter 12: Achieving and Maintaining Organizational Excellence. 2007. Brooks Cole.