1. Describe the learning goals you defined for the Management Skills course and explain the reasoning of each goal.
I want to be more persuasive powerful communicator and defend my point of view in a clear understandable way.
To my mind communication is one of the main parts of people’s everyday life. It is even more important to know how to talk to different people if you work in the team or lead the organization.
As for me powerful communicator is the one who listens to others, substantiates her point of view clearly and in understandable way, gives good examples of what she is talking about, has a good background knowledge on the topic, is confident and uses also body language and other persuasion techniques during her talk and is willing to listen to any comments or remarks if someone doesn’t agree with her.
To be more persuasive during my talk I want to: - learn more about persuasion techniques; - keep the eye contact with the audience; - think about clear explanation of my views or decisions.
I want to learn and practice how to give an effective oral feedback on the process/product in the best way.
I think when I reach this goal I will give short specific understandable and structured feedback on the process/product, employing the sandwich method, substantiate own words about strong and weak points of the process/product and give recommendations how to improve it.
To give the effective oral feedback on the process/product I have to: - be more confident and don’t feel nervous during the talk in front of a big group; - learn more about the process/product beforehand, be well prepared for giving the feedback; - prepare the order of presenting key points of feedback; - give people enough time for a response to my feedback.
The skill of giving feedback is a very important skill for a manager. It is important to indicate positive points and mistakes in the people’s work