Preview

Active Listening 3

Powerful Essays
Open Document
Open Document
2180 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Active Listening 3
Abstract
This paper explores the skills of active listening. The resources in this paper define active listening along with the advantages of having active listening skills from a clinical perspective and effective ways to communicate through encouraging, paraphrasing and summarizing. Other resources will define different barriers that hinder the ability to actively listen. Lee and Hatesohl (2011) suggest for us to be effective communicators, it is necessary to become active listeners (abstract). Ivey, Ivey and Zalaquett (2010) suggest that to be an effective active listener, it will demand that the counselor participate fully by helping the client clarify, enlarge and enrich their story (p. 151). Nichols (2006) suggests that active listening is a major key to the development of establishing healthy relationships with not only others, but with ourselves (abstract). According to Rogers and Farson (2006), they suggest that many people believe that active listening is a passive approach, but clinical and research evidence clearly shows that active listening is almost as an effective agent for individual personality change and group development (abstract).

The Importance of Active Listening
70% of our time is spent communicating; at least half of all communication time is spent listening, according to Lee and Hatesohl (2006, abstract). Research by Lee and Hatesohl (2006) suggest that for us to be effective communicators, the counselor has to become active listeners. This paper examines Lee and Hatesohl research concerning active listening (abstract). There are many people that may not have heard of the term Active Listening. Lee and Hatesohl (2006) suggest that active listening is a communication technique that is used to improve relationships by reducing conflicts, helping others find solutions to their problems, coaching, and opening lines of communication (abstract). Lee and Hatesohl (2006) suggest that active listening is a structured way of



References: Ivey, A.E., Ivey, M.B., Zalaquett, C.P., (2010). Intentional, Interviewing and Counseling, Facilitating Client Development in a Multicultural Society. Lee, D. and Hatesohl, D., (2011) Listening: Our most used communication skill (abstract). University of Missouri Extension. New American Standard Bible, www.biblegateway.com Nichols, Michael P., Digest by Sharon McLean (2006). The Lost Art of Listening (abstract). Noesner, G.W., Webster, M., (2005). Crisis Intervention: Using Active Listening Skills in Negotiations (abstract). Rogers, C., and Farson R.E., (2007) Active Listening. Gordon Training International (abstract).

You May Also Find These Documents Helpful

  • Satisfactory Essays

    Cm206 Unit 6 Discussion

    • 250 Words
    • 1 Page

    How would improving your listening skills increase the effectiveness of your communication in the workplace? In your personal life? Explain with examples. Using the effective listening strategies in the text, explain which strategy you need to work on and in which context (work, personal).…

    • 250 Words
    • 1 Page
    Satisfactory Essays
  • Satisfactory Essays

    This weeks reading focused on the barriers that can be between the speaker and listeners and how these barriers can effect communication. One of the most notable barriers mentioned was awareness. The idea of improving or changing anything demands that there be a measurement of awareness. The way we can improve listening habits is to use listening skill on a daily basis. Looking for the barriers and being aware of them in our communications will help us be better listeners and help us to be able to respond to our clients. Listening can be defined as focusing attention to sound and taking notice of what is being said and responding to what is beig said or communicated. Most of us do respond to both spoken and unspoken…

    • 454 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    In part two Peterson explains the “talker-listener” process or what he refers to as TLC which exhibits his feelings about the whole counseling process. Part three explains the techniques Peterson uses in listening and the traps one can fall into in the process. The process…

    • 1427 Words
    • 6 Pages
    Satisfactory Essays
  • Powerful Essays

    SUMMARIZE In Why Don’t We Listen Better, Dr. James C. Petersen presents an in-depth look at the relationship between active listening and communication in establishing strong bonds in relationships that promote nurturing and growth. These connections are essential for our relationships to transcend superficiality and reach the deep sense of connection that we yearn for as humans. Most people credit themselves as good listeners, but the reality is, they are not. Healthy communication can seem daunting at first, but there is a delicate balance at play. Dr. Petersen describes this as listen awhile, talk until the other person almost stops hearing and listen until the person calms enough to hear again.…

    • 1445 Words
    • 6 Pages
    Powerful Essays
  • Good Essays

    ACA Ethical Codes

    • 828 Words
    • 4 Pages

    Multiculturalism and diversity is increasing throughout the United States. I reside in the state of California, which is becoming increasingly diverse. As a counselor it will be important for me to focus on cultural competence in order to be more effective in working with diverse clients. It is important that I am self-aware in how I interact with diverse clients as well as an understanding of my own biases, and stereotypes. A tool that can be effective when dealing with multicultural clients is to acknowledge their differences, culture and experiences during the counseling…

    • 828 Words
    • 4 Pages
    Good Essays
  • Better Essays

    As human being we receive and perceive information in a wide variety of different ways. The understanding of communication to one person might be the total opposite to another person. Counselors within the human service field have to obtain the abilities and skills to interact and communicate with clients in a counseling setting. In doing so a counselor has to possession ability to use verbal and non-verbal communication skills, ask open and close ended question during the sessions, use reflective techniques, and identify explorations, clarification, and action stages in the counseling session.…

    • 931 Words
    • 3 Pages
    Better Essays
  • Better Essays

    Sue, D., & Sue, D. (2013). Counseling the culturally diverse: Theory and Practice (6th ed.). Hoboken, NJ: John Wiley & Sons, Inc.…

    • 1107 Words
    • 4 Pages
    Better Essays
  • Good Essays

    There are many ways to help those in need of human services help. Active listening is an important tribute technique for human services professionals. They must listen to, understand and assess the words of clients in order to help address their needs and offer suitable advice and…

    • 806 Words
    • 4 Pages
    Good Essays
  • Good Essays

    References: Ivey, A. E., Ivey, M. B., & Zalaquett, C. P. (2010). Intentional interviewing and counseling: Facilitating client development in a multicultural society (7th ed.). Belmont, CA: Brooks/Cole.…

    • 1075 Words
    • 3 Pages
    Good Essays
  • Better Essays

    After the foundations of "Flat-Brain Theory" and the Talker- Listener Process is established and thoroughly explained, Dr. Peterson "shifts gears" into a more practical communication methods. Dr. Peterson provides insightful guides and suggestions for the reader to employ in their effective communication practices. The perspective reader evaluate and use the methods outline in his book to develop their own effective communication strategies and concepts regarding counseling others.…

    • 1443 Words
    • 6 Pages
    Better Essays
  • Better Essays

    Active Listening is a consciousness not just of what is said, but of body language, vocal tone & actions that speak non-vocally, as a helper I show an interest in the helpee’s concerns and wellbeing, giving them my undivided attention and actively listening for the duration of our time, doing this helps to makes the helpee to feel respected, valued, accepted and reassured. I am mindful…

    • 2564 Words
    • 11 Pages
    Better Essays
  • Satisfactory Essays

    Counselling is a process of providing the speaker with the time and space to explore and gain an understanding of their problems or of matters that may be causing concern. Through effective counselling the speaker is afforded the right environment to share their unique experience and will work towards either coming to terms with their problems or possibly over time resolving them completely. Counselling is more than offering advice or guidance to the speaker, counselling aims to develop and facilitate a supportive and safe relationship between Listener and speaker and aims to explore, understand and resolve - or come to terms with - the problems facing the listener. There are a number of useful skills which can be used by a qualified counsellor and or by an individual who may have been trained in counselling skills to help others within their given role. As counselling seeks to gain an understanding of the speaker’s motivations or problems, it is necessary for the listener to actively listen to the speaker. This shows the speaker that the listener is paying attention to what is being said and that the listener is interested in the speaker. Active listening can be demonstrated by the listener paying full attention to the listener and the problems and feeling being expressed, the listener can use minimal encouragers to show this such as nodding, using affirming tones, and asking questions to clarify understanding…

    • 548 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    Hearing and listening are two different things. Most of us have the ability to hear; but how many of us actually comprehend what is being said? Listening is a very complicated skill that many people do not posses. As humans, many of us go through life hearing what we want to hear and doing what we want with the information. In order to communicate effectively it is important to know when to talk and when to listen. Peterson’s book is an excellent tool to enhance all types of relationships.…

    • 1198 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Active Listening Skills

    • 1185 Words
    • 5 Pages

    Child safety officers must communicate with individuals and families in crisis; good communication skills are essential to achieve the best possible outcomes within a range of challenging circumstances. Interpersonal skills of listening, questioning and feedback are crucial when working as a child safety officer as they allow the officer to clarify, gain knowledge and understand. Active listening allows the child safety officer to clarify the child’s needs with empathy; doing this builds a trusting relationship. The interpersonal skill of questioning further allows the child to gain knowledge, make decisions and effectively problem solve. Lastly, feedback allows the child safety officer to clarify understanding and encourage the child with…

    • 1185 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    Sue, D.W.,Arredondo,P., and McDavis, R.J. (1992). Multicultural counseling competencies and standards: A call to the profession. Journal of Counseling and Development. 70, 477-486.…

    • 1866 Words
    • 8 Pages
    Powerful Essays

Related Topics