Great increase of the quantity of work, owing to: 1. Increase in dexterity in every particular workman 2. Saving of the time commonly lost in passing from one species of work to other 3. Invention of a great number of machines which facilitate and abridge labor
Frederick Taylor’s ‘Principles of Scientific Management’ (1911) * Replacement of rule of thumb methods with scientific measurement * Scientific selection and training of workers * Cooperation of management and labor to accomplish work objectives * More equal division of responsibility between managers and workers
Henri Fayol’s ‘Principles of Organization’ (1916) 1. Division of work 2. Authority 3. Discipline 4. Unity of command 5. Unity of direction 6. Subordination of individual interests to general interests 7. Remuneration 8. Centralization 9. Scalar Chain 10. Order 11. Equity 12. Stability of tenure of personnel 13. Initiative 14. Espirit de corps
Max Weber’s ‘Bureaucracy’ (1946) * Characteristics: I. There is the principle of fixed and official jurisdictional areas, which are generally ordered by rules. II. The principles of office hierarchy and of levels of graded authority mean a firmly ordered system of super and subordination. III. The management of the modern office is based upon written documents (“the files”)
IV. Office management, at least all specialized office management- usually presupposes thorough and expert training V. When the office is fully developed, official activity demands the full working capacity of the official VI. The management of the office follows general rules, which are more or less stable, more or less exhaustive, and which can be learned.
Douglas McGregor’s ‘Theory X- Theory Y’ (1960) * Theory X- 1. Employees inherently dislike work and, whenever possible, attempt to avoid