Communication Technology is term that describes any communication device or application encompassing any of the following: mobile phones, TV, radio, computer and network hardware and software, satellite systems, as well as videoconferencing and distance learning. Communication Technology is more prevalent in our lives than ever before in both personal and business situations. It is estimated that if Facebook was a country, it would have more citizens than People’s Republic of China. It has to be noted that in today’s world, people rely more heavily on email or fax than more traditional channels such as regular post. Companies use teleconferencing and email extensively in order to communicate both: quickly and efficiently in order to sustain their competitive advantage.
It goes without saying that communication technology has numerous advantages; however, it does not come without its costs.
Advantages:
Time: Employing communication technologies saves time for both: individuals and businesses. In business world time equals money; therefore it is essential for any company to have a reliable and efficient communication channel. Email ticks all the boxes as it is quick, effective as well as cost efficient. Equally, it is widely used by millions of people worldwide in their social environment
Access: Communications technology brings unlimited possibilities in terms of access to quality education, cost effective shopping as well as anytime banking. It is especially important to those who would normally be excluded from traditional forms of those activities such as the disabled (e-learning), businesspeople with hectic schedules (online shopping and teleconferencing) or individuals working long hours (anytime banking, social media such as Twitter or Facebook)
Costs: Employing communications technology can significantly reduce cost to individuals and businesses. Sending an email costs no more than a monthly
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