There are various issues that can affect the impact to an organisations IT services.
Security:
Having numerous security policies in place is extremely important. The college has various security policies in place, for example, no software can be installed on the systems without administrator approval, this way the college knows exactly what’s on their machines and helps protect the machines from malicious software that could potentially cause damage.
The internet access is restricted to permitted sites. This prevents users from going on sites that the college deem inappropriate or those that could be a potential security risk (malicious/dangerous site). Users also cannot edit drivers or system settings as this could …show more content…
Threats come many shapes and forms such as Worms, Trojans and Viruses which generically get added to your system by clicking on an email attachment or downloaded from an untrusted site, which may contain malicious files.
Other threats spread from computer to computer without the knowledge of the user. They can find a victim’s computer, and insert themselves on to the system without the alerting the user. The user will be unaware that their system has been compromised because the threat enters their computer quietly.
This where a firewall can help protect you. A firewall monitors the network traffic and has the ability to identify and block unwanted traffic. Since most computers are connected to the Internet, attackers have countless opportunities to find unexpecting victims.
Once inserted the attacker can perform almost any task he desires. Attackers will often try to steal personal information for the purposes of financial fraud. All of this activity takes place in the background without the user knowing what is …show more content…
However, this can be avoided by following the correct policies and procedures. System downtime can be harmful to anyone who relies on the network being operational so downtime should be kept to an absolute minimum. For example, if the network went down students and staff would have a tough time doing what they are supposed to and prevent any work from happening.
If the IT technicians needed the systems to be down in order to perform maintenance, they would always require approval from senior management before they can go ahead with the maintenance. This would make everyone aware that it’s going to happen so that have time to prepare beforehand if possible. For the college, routine maintenance would be best when out of teaching hours unless necessary, this way it would ensure students can still access their files and gets assignments done.
The college uses learn for multiple courses, not just for supplying students with resources but students can also upload work for assignment from there. If learn had suddenly gone down this will cause a whole bunch of issues. For example, if someone was just about to upload an assignment near the deadline and learn happened to be down, this would then result in them being unable to upload their work and therefore result in a late