Intoduction
Air Asia was founded in 1993 and has since grown to be one of the biggest airlines in the world. It initially operated in Malaysia and currently operates in over 25 countries (Ricart and Wang 2005). It began operations in October 1996, operating out of Kuala Lumpur as its central location (Ricart and Wang 2005). The airline was bought by Tune Air in 2001 for one ringgit, the equivalent of 0.26 US cents, at a time when the company had $10.5 million debt (Ahmad 2010). Tune Air comprised of three initial Malaysian investors, Tony Fernandes and Connor McCarthy (Ricart and Wang 2005). With Fernandes, a former Time Warner executive, at the helm, and McCarthy, RyanAir’s former director of operations, the business almost immediately eradicated the debt with ambitious CEO, Fernandes, implementing aggressive low cost systems throughout the organisation(Ricart and Wang 2005). In October 2004, AirAsia attracted over $200US million in capital through an initial public offer (IPO) in shares (Ahmad and Neal 2006). In 2009, a year when most airlines made considerable losses due to the financial crisis, AirAsia posted a profit of $161.1US million, highlighting their ability to perform in testing market conditions (Unknown 2010). In 2009 they also finally negotiated with Sydney Airport to begin flights with initial costs to be offset by moving into the cargo carrying market (Bruce 2009). The low cost structure of Air Asia is entrenched in the organisation in their mission statement, which is to “To continue to be the lowest cost short-haul airline in every market we serve, delivering strong organic growth through offering the lowest airfares at a profit” (AirAsia 2011), and their vision statement “To be the largest low cost airline in Asia and serving the 3 billion people who are currently underserved with poor connectivity and high fares” (AirAsia 2011).. The industry for low cost carriers (LCC’s) in Asia is highly competitive.
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