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airasia product and services
NIGHTINGALE INTERNATIONAL COLLEGE MALAYSIA
DIPLOMA IN BUSINESS MANAGEMENT
BUSINESS COMMUNICATION ASSIGNMENT
(INDIVIDUAL)
SEMESTER 4

NAME: LEE SEH NI
MATRIX NO: 05-0413-00002
LECTURER: MR SURESH
MODULE: BUSINESS COMMUNICATION
BATCH: 4

INTRODUCTION
I’m student from Nightingale International college, My name is Lee Seh Ni. I’m DBM batch 4. I will like to thank Mr.Suresh because teach me about assignment and i also want to thank to my friend Nurul Amalina because she very friendly and teach me about this assignment.
This assignment story about, when we working at the company kamal building suppliers Ltd, the assignment of this story, when we work in a factory Kamal’s and if there is a problem that goods missing delivery and goods chipped and broken and how do we want to solve this problem and how do we want to communicate to those who order the goods to us.

Holding Letter To Ravi Construction LEE SEH NI,
Kamal Building Suppliers Ltd, 68000, Jalan Wawasan Ampang, Kuala Lumpur.
Project Manager Kanna,
Ravi Consttuction,
56100, Jalan Makmur Cheras,
Cheras. Kuala Lumpur.
Date: 16 September
Dear, Sir Kanna
I’m Miss.Lee, working at Kamal Building Suppliers Ltd. Yesterday, our factory have sent goods to Ravi Construction at Cheras. At 10 am. Yesterday, I saw you email me about missing goods delivery problems and the problems of goods chipped and broken. I hope you can forgive our factories and our workers.
Things are missing delivery because our



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