Airline Catering

AIRLINE CATERING

PROJECT REPORT

AIRLINE CATERING

PROGRAMME NAME:
B Sc IN HOTEL MANAGEMENT & CATERING OPERATION

DECLARATION BY THE STUDENT

AIRLINE CATERING

Project Report submitted to Yashwantrao Chavan Maharashtra Open University in partial fulfillment of the requirement for the award of Bsc. In Hotel & catering operations programme code V76. I hereby declare that this is my original work and has not been submitted or copied from elsewhere.

Acknowlegdement

I would like to express my sincere gratitude to the following people for their help and guidance to the production of this project .

INDEX Sr.no. | TOPICS | Pg.No. | 1. | Introduction to Airline Catering | 9 | 2. | History of Airline Catering | 15 | 3. | Objective of Airline Catering | 20 | 4. | Methodological Study for Airline Catering | 22 | 5. | Airline Catering System | 33 | 6. | Filght Catering Supply Chain | 37 | 7. | Airline Food Safety | 41 | 8. | Food Quality Management | 44 | 9. | Hygiene & Quality Assurance | 49 | 10. | Airline Catering Equipments & Utensils | 53 | 11. | Packaging In In-Flight Catering Services | 72 | 12. | In-Flight Food & Beverage Products | 91 | 13. | In-Flight Catering Service Policy | 113 | 14. | Passenger Satisfaction | 116 | 15. | Airline Catering Logistics | 122 | 16. | In-Flight Catering Information Systems | 127 | 17. | Issues & Trends | 129 | 18. | Future Trends | 132 | 19. | Conclusion | 135 | 20. | BiBliography | 137 |

INTRODUCTION TO AIRLINE CATERING

Just over 90 years ago, on 1st January 1914, a gentleman named Abe Pheil became the world’s 1st airline passenger. A

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