INTRODUCTION
1.1 BACKGROUND OF THE STUDY
It is obvious that everything that is sustainable would have to go through advancement. In science and technology, the desire for improvement is a constant subject which triggers advancements. These are visible in every ramification, and the airline industry is not an exemption.
Airline Reservation Systems (ARS) used to be standalone systems. Each airline had its own system, disconnected from other airlines or ticket agents, and usable only by a designated number of airline employees. Travel agents in the 1970s pushed for access to the airline’s systems. Today, air travel information is linked, stored, and retrieved by a network of Computer Reservations Systems (CRS), accessible by multiple airlines and travel agents through the internet. The global distribution system (GDS) makes for an even larger web of airline information, not only merging buying and selling of tickets for multiple airlines, but also making the systems accessible to consumers directly from everywhere. GDS portals and gateways on the Web allow consumers to purchase tickets directly, select seats, and even book hotels and rental cars. (Winston, Clifford 1995)
1.2 OBJECTIVES OF THE STUDY
The purpose of this project work is
• To show the origin, development and current trends in airline reservation system
• To highlight the relevance and importance of a real-time system for Airline Reservation Systems (ARS).
• To show how airline reservation system gives the passenger a chance to view available seat and choose seats of their choice before booking.
1.3 SCOPE OF THE STUDY
This project work is restricted to Airline Reservation Systems (ARS), ie booking of airline, seat reservations, flight fares, flight schedules and also to improve on the initial system.
1.4 RESEARCH METHODOLOGY
Research methodology is the method of collection of data and information as a research tool.
There are two main methods of data collection. They are