Amanleon: Strengths And Weaknesses
College Gwent Mission and Aims
• To deliver an outstanding, responsive and flexible service, meeting the changing demands of the economy by:
• Widening and extending participation in learning
• Creating sustainable partnerships with communities and businesses
• Driving up standards, our own ambitions, and those of our learners
• Providing inspirational teaching and learning opportunities
• Having strong finances to allow investment in staff and resources
• Celebrating the diversity and culture of our communities
Amanleon Mission and Aims
Main Functional Areas
Amanleon
Administration
Administration is someone who is responsible for collecting, distributing and dispatching mail, storing and retrieving records, and …show more content…
organising meetings/documents. Administration is also someone who is responsible for responding promptly to enquiries, researching information, sending and receiving messages, purchasing supplies of office stationery and making arrangements for events.
Customer Service
People who work in customer service are responsible for answering enquiries about products and services, providing specialist information and advice, solving customer problems, and providing after sales service.
They are also responsible for dealing with complaints, analysing customer records of complaints to solve problems and using customer feedback.
Distribution
People who are in charge of distribution are responsible for ensuring goods are appropriately stored before dispatch, goods are securely packed and labelled, and checking loads are secure, goods are delivered on time and checking deliveries match orders. They are also responsible for completing delivery documents, planning routes, and scheduling, notifying sales staff so customers can be informed and dealing with logistic issues – breakdowns.
Finance
Producing invoices, checking payments, chasing overdue payments. Recording monies received. Checking and paying invoices. Monitoring dep t budgets. Issuing cash flow forecasts. Advising on sources of finance. Producing statutory accounts each year.
Human Resources
Advertising job vacancies. Arranging staff training. Monitoring working conditions. Checking Health and Safety/accident records. Records of grievances/disciplinary actions. Terms and conditions, wage rates. Dealing with associations and unions. Welfare policies.
ICT
Recommending new/updated systems. Buying and installing hardware/software. Assisting users with computer problems. Repairing systems. Connecting new or additional. Security systems. Technical maintaining of website. Monitoring staff use (IT Policy) Backup systems.
Marketing
Market Research. Analysing market research. Promotion of products. Obtaining and updating customer profiles. Producing and distributing publicity materials. Designing, updating company website.
Sales
Organising sales promotions. Responding to customer enquiries. Selling product/service. Preparing quotations etc. Negotiating terms. Providing technical advice. Up to date Customer records.
Production
Ordering stocks of raw materials. Storing and checking raw materials. Planning production schedules. Producing the finished product. Checking the quality. Resolving delays and problems. Packing and storing finished product. Scheduling maintenance. Carrying our repairs as required.
R & D
Research and development refers to the investigative activities a business conducts to improve existing products and procedures.
• To deliver an outstanding, responsive and flexible service, meeting the changing demands of the economy by:
• Widening and extending participation in learning
• Creating sustainable partnerships with communities and businesses
• Driving up standards, our own ambitions, and those of our learners
• Providing inspirational teaching and learning opportunities
• Having strong finances to allow investment in staff and resources
• Celebrating the diversity and culture of our communities
Amanleon Mission and Aims
Main Functional Areas
Amanleon
Administration
Administration is someone who is responsible for collecting, distributing and dispatching mail, storing and retrieving records, and …show more content…
organising meetings/documents. Administration is also someone who is responsible for responding promptly to enquiries, researching information, sending and receiving messages, purchasing supplies of office stationery and making arrangements for events.
Customer Service
People who work in customer service are responsible for answering enquiries about products and services, providing specialist information and advice, solving customer problems, and providing after sales service.
They are also responsible for dealing with complaints, analysing customer records of complaints to solve problems and using customer feedback.
Distribution
People who are in charge of distribution are responsible for ensuring goods are appropriately stored before dispatch, goods are securely packed and labelled, and checking loads are secure, goods are delivered on time and checking deliveries match orders. They are also responsible for completing delivery documents, planning routes, and scheduling, notifying sales staff so customers can be informed and dealing with logistic issues – breakdowns.
Finance
Producing invoices, checking payments, chasing overdue payments. Recording monies received. Checking and paying invoices. Monitoring dep t budgets. Issuing cash flow forecasts. Advising on sources of finance. Producing statutory accounts each year.
Human Resources
Advertising job vacancies. Arranging staff training. Monitoring working conditions. Checking Health and Safety/accident records. Records of grievances/disciplinary actions. Terms and conditions, wage rates. Dealing with associations and unions. Welfare policies.
ICT
Recommending new/updated systems. Buying and installing hardware/software. Assisting users with computer problems. Repairing systems. Connecting new or additional. Security systems. Technical maintaining of website. Monitoring staff use (IT Policy) Backup systems.
Marketing
Market Research. Analysing market research. Promotion of products. Obtaining and updating customer profiles. Producing and distributing publicity materials. Designing, updating company website.
Sales
Organising sales promotions. Responding to customer enquiries. Selling product/service. Preparing quotations etc. Negotiating terms. Providing technical advice. Up to date Customer records.
Production
Ordering stocks of raw materials. Storing and checking raw materials. Planning production schedules. Producing the finished product. Checking the quality. Resolving delays and problems. Packing and storing finished product. Scheduling maintenance. Carrying our repairs as required.
R & D
Research and development refers to the investigative activities a business conducts to improve existing products and procedures.