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Tables of Contents
1.0 Executive Summary .............................................................................................. 3 1.1 Report objectives .............................................................................................. 4 1.2 The Strategic Drift............................................................................................. 5 1.3 Amazon.com Overview ...................................................................................... 6 2.0 Analysis ................................................................................................................ 7 2.1 External Analysis............................................................................................... 7 2.1.1 PESTEL Analysis ............................................................................................. 7 2.1.2 Industry and competitor analysis.................................................................... 10 2.1.3 Competitor Analysis ...................................................................................... 13 2.1.4 Global Internet Trends .................................................................................. 15 2.1.5 GE Matrix .................................................................................................... 17 2.2 Internal Analysis ............................................................................................. 18 2.2.1 The Value Chain ........................................................................................... 18 2.2.2 Resource Based View .................................................................................... 20 2.2.3 Financial Analysis ......................................................................................... 21 2.3 Summary of