General banking activities
Foreign Exchange corporate branch
Shahidul
Internship Report
On
An Analysis of General Banking Activities of
Janata Bank Limited: A Study on Foreign Exchange Corporate Branch, Dhaka
Submitted to
Prof. Sayed Abul Kalam Azad
Professor
Department of Marketing
University of Dhaka
Submitted by
Md. Shahidul Islam
ID: 102
Batch: 17th
Department of Marketing
University of Dhaka
Date of Submission: 31st march, 2015
Letter of Transmittal
Date: 31st march, 2015
To
Prof. Sayed Abul Kalam Azad
Professor
Department of Marketing
Faculty of Business Studies
University of Dhaka
Subject: Submission of Internship report on “An Analysis of General Banking Activities of Janata Bank Limited “A Study on Foreign Exchange Corporate Branch, Dhaka”.
Dear Sir,
This a great pleasure to submit my internship report on "An Analysis of General Banking
Activities of Janata Bank Limited A Study on Foreign Exchange Corporate Branch, Dhaka”. It was a golden opportunity for me knowledge and practical experiences regarding the procedures and functions while working at the Foreign Exchange Corporate Branch of Janata Bank Limited. So, I firmly believe that, these knowledge and experiences will help me in my professional life.
I have tried hard to fulfill your expectations by sharing details of each and every topic and avoiding unnecessary amplification of the topics.
Therefore, I will be very much glad to hear from you for further clarification.
Sincerely yours,
-----------------------------------------------
Md. Shahidul Islam
ID: 102
Department of Marketing
University of Dhaka
Declaration
I, Md. Shahidul Islam, hereby declare that the report of internship titled "An Analysis of
General Banking Activities of Janata Bank Limited: A Study on Foreign Exchange Corporate Branch, Dhaka” is Prepared by me after completion of two and a half months work in Janata Bank Limited.
I also would like to confirm that, the report is prepared
Bibliography: Dotchin, J.A. & Oakland, J.S. (1994). Total Quality Management in Services Part 2: Service Quality. International Journal of Quality & Reliability Management, 11(3). Feigebaum, A.V. (1986) Total Quality Control, 3rd edition. McGraw-Hill, New York. Malhotra, N.K. (2003). Marketing Research, (3rd edition), Prentice-Hall. Michael J. Fox, (1993): Quality Assurance Management, (1st edition) CHAPMAN & HALL. Annual Report of Janata Bank Limited, 2012.