An Evaluation of the Effect of Manpower Training and Development in Service Organisations.

AN EVALUATION OF THE EFFECT OF MANPOWER TRAINING AND DEVELOPMENT IN SERVICE ORGANISATIONS.

(A CASE STUDY OF POWER HOLDING COMPANY OF NIGERIA (PHCN) PLC ENUGU ZONE)

BY

AIDELOMON, ROSELINE .O.

BA/2006/080

DEPARTMENT OF BUSINESS ADMINISTRATION

FACULTY OF MANAGEMENT AND SOCIAL SCIENCES

CARITAS UNIVERSITY, AMORJI – NIKE,

EMENE, ENUGU.

AUGUST, 2010.

TITLE PAGE

AN EVALUATION OF THE EFFECT OF MANPOWER TRAINING

AND DEVELOPMENT IN SERVICE ORGANISATIONS.

(A CASE STUDY OF POWER HOLDING COMPANY OF NIGERIA (PHCN) PLC ENUGU ZONE)

BY

AIDELOMON, ROSELINE .O.

BA/2006/080

A PROJECT SUBMITTED TO THE DEPARTMENT OF BUSINESS ADMINISTRATION

FACULTY OF MANAGEMENT AND SOCIAL SCIENCES

CARITAS UNIVERSITY, AMORJI-NIKE, EMENE,

ENUGU STATE

IN PARTIAL FULFILLMENT OF THE REQUIREMENT FOR THE AWARD OF BACHELOR OF SCIENCE (B.SC) DEGREE IN BUSINESS ADMINISTRATION FACULTY OF MANAGEMENT AND SOCIAL SCIENCE CARITAS UNIVERSITY EMENE ENUGU STATE.

AUGUST, 2010

CERTIFICATION

The undersigned have read, certified and recommended to Business Administration Department Caritas University for the acceptance of this research work entitled “An evaluation of the effect of manpower training and development in service organizations”. A case study of power holding company of Nigeria (PHCN) Enugu Zone carried out and submitted by AIDELOMON, ROSELINE .O. as meeting the requirement for the Award of the Degree of Bachelor of Science (B.Sc) in Business Administration, Caritas University, Amorji – Nike, Enugu state.

_____________________ __________________

Prof Nwanguma G.U. Date

Project Supervisor

____________________ ___________________

Prof Nwanguma G.U. Date

Head of Department

DEDICATION

This work is dedicated to God Almighty for making it possible for me to

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