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Analyse How Organisational Systems And Processes Are Managed To Promote Participation And Independence Of Users Of Health And Social Care Case Study

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Analyse How Organisational Systems And Processes Are Managed To Promote Participation And Independence Of Users Of Health And Social Care Case Study
2.2. “Analyse how organisational systems and processes are managed to promote participation and independence of users of health and social care services”

According to Omeni et al (2014) service user participation is associated with clinical outcomes that is positive which involve their self-esteem and confidence to be improved, likewise the therapeutic benefits that results from social interaction. Therefore, Mr. B self-esteem and confidence can be increased if he takes part in activities. Him doing this can help is clinical issues to improved.

However, according to Carr (2004) power relationship can be factor for non-participation of service user. For example, there can be some differences in influence and power between the care professionals and service users thy make it very hard for service users to listen to. On the other hand, there can also be ways of working or the use of jargons that will make it difficult for Mr. B to participate.

In health and
…show more content…
B in providing quality care. Moreover, employee development can increase their morale, satisfaction which engage and motivate the workforce of which Mr. B will get better treatment and quality service. However, the health and social care company can empower the care professions in staff training and development. It is essential to provide staff training in because it helps the care professionals of how to care for Mr. B as he is diagnosed with dementia which needs special skills in caring for him.
Staff training will also improve effective and interpersonal communication to deliver quality care to Mr. B. However, the manager must make certain that the care professionals have the required skills and knowledge to provide care for Mr. B to achieve optimal well-being. Hence, existing care professionals can be trained and develop good working ethics to promote g participation and independence for Mr.

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