1. Introduction to the Organization
Ceylon Electricity Board (CEB) is the government body of Sri Lanka for generation, transmission and distribution of electricity for the local industrial and domestic consumption. Most of the electric power related needs and demands of the nations are fulfilled by CEB, and it has vast coverage of service in all over the country, cities, villages and industries. The organization is mainly an engineering organization and its product is service type. The service and the aim of the organization are obvious from the vision and mission statements of the organization.
Vision statement: “To provide high quality service to all its consumers”
Mission statement: “To provide reliable quality electrical power to the entire nation at internationally competitive prices effectively and efficiently through a meaningful partnership with skilled and motivated employees using appropriate state-of-the-art technology for the socio-economic development of the country in an economically sustainable manner while meeting acceptable environment standards and a satisfactory rate of return on investments”
Ceylon Electricity Board was formed under act of No of 17 of 1969.
The structure of CEB is highly dependent on the
References: • Ceylon Electricity Board Web Page URL: http://www.ceb.lk/ • Lecture Handouts